Miners Village Restaurant — Restaurant in Glace Bay

The Miner’s Museum and the Men of the Deeps concert were awesome. Unfortunately, the Miner’s Restaurant was a disappointment. We arrived 25 minutes early for our dinner reservation at 5:30 and were seated right away. Our food did not arrive until almost 6:00. There was no bread on the table to eat while you waited for your meal. The seafood chowder was barely luke warm. It did not even have any lobster pieces in it. The pan seared halibut was not fully cooked and all of the food on the plate was not even warm. The broccoli was raw. The only thing that was warm on the turkey dinner plate was the gravy. The large salad was small by most standards. I asked for grilled chicken on the salad. What I got looked and tasted like the precooked chicken pieces you can buy in the package. There were no knives on the table so we asked for knives to cut our food. The waitress brought us two knives for four people. We had to ask for two more knives. The waitress never returned to see if everything was ok. We did advise the waitress that the two plates of food were not even warm. She was very apologetic and did not charge us for those two meals. We will not...

We love going to the miners museum rest,,,but tonight was the worse night. Our reservation was for 5:30,got there at 5:20 was seated and gave our full order,,we all knew what we wanted. There was a table of 12 women there and to say they were loud is an understatement ,we couldn’t even hear what the other one was saying at our table of 4.After an hour and a half we finally got our meal,which seemed like we got the last few pieces of Turkey,,,hardly any on my club and someone else got the Turkey dinner and it looked nothing like what we had the last time we were there. By this time I had a headache from the loudness of the other table..I get it they were all there enjoying themselves but it’s a small restaurant and they should have considered the others that were there. I also feel they could have offered us a discount for the wait. Another lady I talked to on our way out said she will never go back,,and that’s too bad because it is a great resource. We will go back but when I make my reservation I will make sure they don’t have a large...

Made a reservation for 6 at 530, and were quick to take our order. We waited 1 hour and 15 minutes for not too complicated meals (ie: fish and chips). Every customer in the facility was getting obviously frustrated with the service and wait times. Some of the tables were offered tea biscuits while others were not. When the food arrived, it arrived at different times for all seated at the table and came out cold. To the point where one was sent back to be reheated but still was not warm enough to have butter melt on the mashed potatoes on the plate...

The waitresses, in a tough position, went around the restruant telling customers loudly that one of their cooks quit and walked out that day. They ran out of menu items which was odd as didn't appear anyone was getting food.

A better business decision, in my opinion, would be to not take customers in that night not having the proper staffing rather than complain about it to already unhappy customers. Should have flipped the closed sign as we will not...