Royal City Restaurant & Tavern — Restaurant in Guelph

I will no longer order from this location and neither should you.

I ordered the bacon wrapped shrimp. Once, I realized it tasted off I had 2 of my neighbors try it and they Agreed it was revolting. Upon closer inspection, the bacon appeared to be undercooked and had a yellowish tinge to it and smelled disgusting. I returned the item to the store and was told I would only receive half the cost of the item refunded despite it being under cooked, an had spoiled nasty smell.

I hope the $6 profit you made is worth upsetting your customer base and possibly making someone ill. Eating raw/undercooked bacon can increase your risk of foodborne illnesses, such as toxoplasmosis, trichinosis, and tapeworms. Therefore, it's unsafe to eat raw/undercooked bacon. Also Bacon that has been spoiled by bacterial growth can cause food poisoning, which may result in symptoms like stomach cramps, severe abdominal pain, nausea, vomiting, chest pain, high fever and diarrhea.

Telling a customer to delete a photo of a nasty inedible item you served before being given a generous offer of Half the price you paid for inedible food Is despicable. I did not...

Summary: Not spectacular. We visited Royal City on a Thursday night after 8PM for some takeaway. The very large restaurant was mostly empty and the buffet had already been shut down for the day. Unlike our experiences at other Chinese food restaurants here in Guelph, ordering a few small items required an explanation of veganism and explicit details about the requirement of a lack of animal products and oyster or fish sauce. After the explanation, and asking what was suitable for us, or what could be modified we were left with the impression that there was not a lot on the menu for us, and that the kitchen could not really accommodate our needs; but we did ultimately find a few items. Our order came out of the kitchen in less than 10min, and when we got home, everything seemed ok. The fortune cookies at Royal City are vegan! The Mandarin on Woodlawn has repeatedly expressed that they can accommodate vegans, and would be happy to host us, we will try and get to Royal City to see what the buffet offers, but if we do, we feel like we'd need to call first, just...

My sister went about 20 years ago and her and her husband ended up with food poisoning. They called the restaurant back and all they said back was they can give them free gift certificates toward their next visit. They were very arrogant towards her too. She said no thank you. She saw cockroaches on the floor, the food was very cold and the bathrooms were disgusting. She called the health department and the better business bureau. The health department went but the staff at the restaurant cleaned up the place before they visited because she had told them she called the health department. She doesn't think the staff have very good hand washing practices or clean up after their shifts very well. How this place manages to stay in business all these years is beyond me. I haven't eaten here in years either. I wouldn't feed their food to a my dog or my worst enemy. If you want great Chinese food in Guelph go to Super Happy Garden. Even though it isn't buffet you still get awesome amounts of food for a very good price. The staff also remembers you and are also...