Pizza Hut — Restaurant in Hamilton

I was in Dundas, ON this day 05/22/2024 about 2:30 P.M. felt like some pizza. Used to work part-time at a Pizza Hut years ago. One this day (due to stomach surgery) I can’t eat that much anymore. Used to be able to ingest a whole medium pizza myself, but now my stomach has shrunk. I tried their 6” Personal size pizza, it was $4.99 for sauce and cheese and your choice of crust. Toppings are extra, I added just pepperoni, and with HST, the total came to $6.77 without a beverage. I got the regular crust, but they have others to choose from. The staff was friendly and accommodating, when I was there. The pizza itself took about 9-10 minutes to bake in their conveying belt oven. The employee brought my pizza right out to me, as I was sitting (he’d seen I used a cane) and was conscientious to do that. I tried the pizza in my car, it was very good, lots of mozzarella cheese, combined with a tasty sauce. The only con, I would mention, it could have a little more pepperonis on it, had (5) pepperonis on the 6” pizza. But over all, it was cooked to perfection, golden brown on bottom, and nice and crispy. Tasted really good, and was the perfect size for me personally. It was deliciously hot and fresh when coming out of the oven . I’d rather pay a little extra for this, then an inferior slice somewhere else, where it would be less expensive. When I’m in the mood for pizza again, I’ll definitely be hitting this...

Pizza hut in general is not that good and over priced but in this case the one star isn't for the food. It's for the service.

Try to order a deal that came in the mail. Employee miss heard, which happens but when I came home and called them back, they tired to blame me. They just charged me for a large pizza and the deal included wings. After tell him again and again what I order, he finally started to order the wings they missed but try to charge me full price. Instead of the difference between the deal and the large pizza, which was only 1.41 with tax. I had to drive back and help them figure out the difference because the forgot about the tax on the pizza I played for.

In the end they still charged me the 1.41, which in the customer service world is a joke. I will never go back to this location and probably never go the...

Take a look at these two 'delicious' tomatoes margarita pizzas you can receive from this location. I called the location as soon as I opened 2 boxes and the man on the phone tried to tell me that these are the way that margarita pizzas are supposed to look! LOL! I've ordered these dozens of times from other locations and this is certainly not how they are supposed to look, burnt to an absolute crisp. I asked the man who always takes calls at this store for a refund as these were inedible and the man refused a refund and told me he had to speak to a manager... I spoke to the manager and he did refund me but offered no other explanation other than 'lack of training' for whoever made these pizzas.

I will never order from this area again...