Tim Hortons — Restaurant in Hammonds Plains

I probably had one of my worst Tim Hortons experience at this location. The restaurant was fully staffed, yet they were struggling to serve the 4-5 customers that were there in a timely manner. One or two of their employees were just standing there while the other 4-5 were working to make orders and 1-2 were taking orders at the counter. When I finally got to order, I had a feeling the guy serving me was going to mess up my 2-drink order because I had to repeat myself. I ordered an iced capp with milk instead of cream plus a shot of espresso, and a large decaf with two milk. It took an incredibly long amount of time to receive my order. When my order got served, it was written 2M ES on my decaf lid. I verbally confirmed that the espresso shot had been put in the iced capp, NOT the decaf. The guy confirmed. I then also checked that the cream in the iced capp had been replaced with milk. He asserted verbatim “yes, milk in both drinks”. I thanked him and left. When I took a sip of my decaf, I realized that there was no milk in it. The only reason this review is getting 2 stars on “Food” instead of one is because my spouse’s order (the iced capp) was correct. My question is how do you forget to put one ingredient in a TWO ingredient drink, write on the lid that the milk has been added AND verbally confirm that there is indeed milk in my coffee when...

Not enough words to say how terrible the experience was… chaotic would be a kind word to describe what was going on behind the counter… we waited forever and people who ordered after us were leaving before us… come to find out our food was in drive through and then they didn’t want to remake it after it had been sitting for 10 mins then they didn’t have what we wanted cause they let it go to waste the first time… there were other orders sitting on the counter that seemed to have no owner and no one was calling out what was in them… our iced caps were on 3/4 full… I heard them tell one lady it would be 6 mins for Tim bits… for real?!?! Avoid this location at all costs unless your in...

I made a mistake and placed a mobile order with the Tim Horton's across the street. There was construction taking place which created a terrible traffic jam. When I asked for my order that's when they informed me that I placed the order with the wrong location. The owner said not to worry about trying to cross the construction zone to go to the other store and gave me my order. when I left, I called the store across the street and informed them of the mishap. That's great...