I haven’t been to a restaurant in a while so I’m not sure if this is normal but the idea here is that they have simply taken a medium/small called it a large and priced it at an extra large. 30$ for the cheapest ‘large’ pizza. No delivery, extremely long wait and just a box counter for overhead and yet…it’s hard to wrap my head around it. You can’t just cut a pizza into 8 slices and call it a large. My three year old girl easily ate her two pieces and had to be sated with a massive helping of homemade spaghetti. It couldn’t feed me and my three young children even as a side. I’m not sure where they got the pictures that they display on google for the menu items but the pizzas in the picture do not exist. My picture shows the largest pizza you can get. Effectively You’re charging $7.50 a slice of average pizza with the typical anemic addition of toppings and you can see how they have cleverly decreased the topping area to about the size of a mini pizza by generously saddling us with almost three inches of crust which is just dough, and of course don’t forget that the tiny 14 inch masquerading as a large refers to the box size, meaning that the cost of ingredients could be as low as 1-2$ as it is mostly flour salt and yeast. I’m flabbergasted! Is this normal? It’s fast food priced like haute cuisine because I guess the Italian name elevates absolutely nothing except the price. It’s fast food, Salvatore, please come back to reality! And no surprise to see the owners have leaped onto the bandwagon intending to reimagine cashiers as servers so as to be able to lower their slave wages and then create that awkward moment with every order where they present you with your tipping options for the person who took ten minutes to take your order. The attempt is to shame you into feeding the owners bottom line after paying the exorbitant prices by subsidizing their labour costs. It’s actually amazing that we can all get a full meal with beverage and desert for myself and three children at ikea for less than this mini pizza cost. That was the last time, guys. Please please don’t respond with nonsense about inflation and shipping woes etc it’s predatory greed because given your expansion it’s clear that there is no problem with your bottom line. I refer you to the...
Read moreAs of Summer 2022, I cannot recommend their Delivery service. Take Out yes, Delivery no. Their food is a 3.5-star for me but the customer service right now is a big fat 1-star.
They currently do not have the staff to even provide a delivery service. This results in them cancelling your order after 2-hours of waiting or claiming to never have received your order.
Here are my 5 delivery experiences with Salvatoré:
#1 & #2: food arrived on time. Tasted great. #3: food arrived 1 hour late. Still tasted great.
#4 time: food arrived 1h30 late. Still tasted great though. After 1 hour of waiting I called them, they claimed that they never received my order so I gave them my order number and they went "Oops we see it, uh yeah the delivery guy is on the way". Food arrived 30 mins later.
#5: food was cancelled after 1h45. Had no taste at all. My friend and I ordered at 6:00 pm. At 7:40 pm we called them to ask where the food was. They told us they couldn't find our order. Then at 7:45 they called back and told us that since they didn't have enough delivery guys that night, our order had been cancelled, hence why it wasn't showing in their system. Why couldn't you just call me earlier and ask me to come pick it up? I'd much rather go get my food then have no food at all at 8 pm.
So yeah, you better go pick up the food yourself or you...
Read moreWhere to start. Oct 1 2021 I made a order online for 4:30 the same day , show at the store order not received. Ok fine it happen , mistake happen ( even if I got a email and text confirmation) . Felix give me 60$ discount for next order . Go back the next day , do the same , order online , oh no we don’t see Your credit and order ! So i had to paid for it ! Now today( I put my order online Monday oct 4 ) and I tough to myself call to make sure … talk to the employé saying I made order online confirm . Can’t see it , so he took it down on the phone give me a confirmation number …guess what … show up today 4:30 … No order !!! Again!! I even got text confirmation . Ask to take to manager ! Youth man say I am ! And girl red hair very rude ! I ask who can I talk to, he reply .. he doesn’t know! Show my confirmation and text . He said what do you want me to do!?! Really ?? So I made another order . All wrong Ask thing crust bbq pizza , received normal Ask no cheese crust , no cheese Received burn onion ring and all Small pieces A real joke for good service . I will never order there again , just because of...
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