Subway — Restaurant in Madawaska Valley

Where do I begin. Every time we decide to have Subway at this franchise we’re always wondering what’s going to happen this time, and we live in town so this happens a lot. We always dread when it’s the owners as they cheap out on everything and tend to be rude when you ask for just a little more. Bread wasn’t made in time for dinner so there is no bread options left. Employee, owners daughter this time, rude and not listening to what you’re asking. Skimping on ingredients where hardly anything goes on your sub and if you ask for more you’re met with rudeness and instructions that you’re only allowed the amount they put on. Please I’d like enough lettuce for my whole sub not just half the sub thanks and goes for my sauce too. Ingredients aren’t filled and you’re given the junk that’s left which is mixed with everything else that fell in there that day. Drink machine is hardly ever working and you’re lucky if it does because I can’t remember the last time it was. They always put up their own note saying they won’t take your coupons because they don’t want to lose money on your poorly made sub, which I would think goes against Subway’s rules but I’ll be checking on that. One napkin in our bag for 3 subs. Most times the reason they close early is because certain staff members feel they can leave early if they “forget” to make enough bread. Can we please learn to take pride in the food we make and understand it makes people want to come back? Or is that too difficult of a concept? Like give the appropriate amount of ingredients to make your customers happy. What does it cost you,...

Came to this Subway, 15 minutes before closing time, midweek. When we got there, we heard the female worker say to the gentleman ahead of us that they were out of a few toppings, as their food supply order was coming in the next day. The gentleman ahead of us was a bit annoyed that the toppings were limited, but she handled him very well. When she took my hubby's order, she was apologetic, but he was able to order what he wanted with no great problem. And, he enjoyed his sub. In talking, with the worker, she mentioned that it had been a tough day with people yelling at her because of the shortage of toppings, and we felt badly for her as she was very friendly, and the lack of ingredients certainly was out of her control. The Subway shop owner is lucky to have such a friendly, and courteous, employee working for him/her. I hope he/her...

Poor franchise!! Coupons put out by subway which we have never had any issues using ever were denied today at this specific store. No reason given. They just chose not to accept them. They said we could drive to Pembroke... One hour away or Peterborough... Hours away to use them!!! I have no issues walking away. I noted prices have increases which I understand in these times but when you are a franchised based company, one store shouldn't highjack people just because of their location. In the last few weeks I have used many harvey's coupons with no issues at different restaurants.In the end... They lose customers today... and for me... I won't be a customer in the...