Tim Hortons — Restaurant in Magog

Absolutely the WORST Tim Hortons that I have ever been to! The first time I went I had a terrible time ordering in English and waited at least 20 minutes for my food. The second time I went, I decided to sit at a table and use the app to order online… BIG MISTAKE!!! After waiting 25 minutes, I talked to an employee to see what was taking my order so long. The employees don’t seem to know what’s going on with the orders and made excuses about being understaffed and busy. One employee even said they (the 4 staff working) were all in a bad mood because they had so many complaints. Where was the manager? This service was completely unacceptable! After I told them that I had been waiting 25 minutes, they still served other customers before me and I had to wait a total of 43 minutes before I got my food and drinks! This location has received so many horrible reviews that I’m shocked they are still in business! Avoid...

Tim on south street is good but twirl pastry not cook inside. Also parking is difficult. Narrow. Also building next door competitor star bucks. I don't know where they will park. Also 2 Tim's nn this town one going towards bromont in front of hospital usually closed after 3 and often no soup after 2 o clock. Apparently lack of staff. Also some sandwiches and soup not available should not be like that since hospital close by and very touristy and a lot of cars coming and going...

Im so sorry to go down that road. My intentions are not to bash on buisnesses for no reason but im very upset about the way ny order looked when i opened the bag. Keep in mind its supposed to be a wrap. On top of that it took 15 mins we were the first in line when we finally left there was 7-8 cars waiting. My order : 2 habanero wraps and...