Terrible customer service! Went through the drive thru for 2 blizzards this evening. When we got to the window, one blizzard was half melted and the second blizzard was made incorrectly. When we addressed with the young gentleman (dirty blonde hair and glasses) working the window that one of the blizzards was made incorrectly, he got extremely unprofessional and told us “it was our fault for not specifying” when we did in fact specify how it was to be made. He even went as far as to speak over us when we were trying to explain what went wrong. We gave the blizzard back and asked it to be remade properly. Again, the young gentleman got unprofessional and said, “there’s no need to have an attitude”. Once the new blizzard was made, he threw it in our face without a word and closed the window as fast as he could. My family and I were utterly disgusted with the level of customer service we received tonight. I can confidently say we will...
Read moreI'll give them five stars but I do have one big complaint and that is when I order a meal that comes with ice cream they always bring me my ice cream right away before any food is even close to being ready so I get them to put my ice cream in the freezer so it won't melt and I don't know why they do this here so I hope they all read this unless everyone else in town eats their ice cream first then their food??? No big deal if that's what you're in to cuz this town has good people and it's set up in a good way for traffic so you don't have a stop sign at every intersection and several traffic lights on main Street like Melfort...
Read moreCan’t say how many times they have gotten my order wrong with either thin patties or messing it up all together. Customer service is very disrespectful, talk in their own language and laugh at others. Very race based environment. Not to mention I shouldn’t be paying how ever much money just for them to mess it up, and when I bring it to their attention I couldn’t get a refund. One of the worst fast food establishments in town. Edit: ALSO the reviews from years ago when it was ran by different employees and managers the reviews were actually half decent compared to the reviews since it’s been ran by...
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