Tim Hortons — Restaurant in Middlesex Centre

I don’t normally post reviews but I have gone to this location probably 10 times over the past two months and each time I have been appalled by the service and quality. Everything from closing 20 minutes early (understandable), to being lied to about products (questionable), to simply just being downright rude. I am a fairly easy going person and I could chalk all this up to one big coincidence but every single time I have been to this location I have been met by rude workers with poor attitude - day or night it does not matter. I’ve been handed coffee cups with lids cracked off and sides drenched, chicken wraps missing the chicken! Maybe everyone was just having a bad day each time I’ve gone but regardless; Severely disappointed in...

Same issue as a previous review ; no attention to walk in customers.

Staffing either is insufficient or inadequately spread to ensure a thorough flow/quick service.

2 bakers in the back talking to one another while 3 or more staff stood in drive thru tending to them and only them. One runner rushed by for a donut & told me and the gentleman in front of me someone would be right with us.. (not sure how long he was standing there before I walked in) - but it should not take 8 minutes for him and myself to order and be served 3 coffees that had solely...

I must say since they first opened they've come along way!!!.... I would wait LITERALLY 5 min for a single coffee THATS WITHOUT FOOD!!. It got to the point I didn't even bother ordering any food because I'd be late going back to work!!.... BUT over the past year my review DRAMATICALLY Changed!!!.. they actually try to serve you the best they can! I get it, not everyone is as experienced as the next but I'm glad they started getting their stuff together!!.......