Greco Pizza — Restaurant in Moncton

After being excited and impressed everything went downhill! We tried Greco for the first time because they have GF crust my son can eat after accidentally placing a topping that contained gluten on his pizza they called to ask me if that was what I really wanted to order and we fixed it over the phone was going to leave them a 5 Star review for that! However when the pizzas arrived and I opened the boxes 2 pizzas that where suppose to be dairy free had cheese on them!!!! The driver looked at as saying I can’t do anything about it call the store. Called the store they said send pizza back we will give you new pizzas. Driver arrives back with new pizzas saying that we get 10$ off. Guess what this is what the Greco website says : “If the guaranteed Greco order is delivered on-time but is incorrect, a new pizza is to be delivered to the home. If there is 75% of the incorrect pizza returned to the Greco restaurant then the incorrect pizza and the correct pizza are both free.” 10$ does not even cover 1/2 of the gluten free pizza!!!!!!!!! FYI when I called to ask about the free pizza they had no clue what I was...

Wow! Bad service. Coworker and I went for lunch. Handful of people waiting on slices. Order donair sub from capt.sub and donair from Greco. 4 other customers were waited on before sub was made. 2 of 4 had called in orders that weren't started yet. Everyone that arrived before and after us was served, my sub was made and gone and my Co worker still didn't have his donair. After 25 min and the store was empty he went back a 2nd time to ask when he might get his order or at least his money back. Then they made the donair. And each person that showed their displeasure over orders not ready were told the same thing. The girl in back his new, it's her fault. I commented that this wasn't very constructive for the new person to hear all day and was told "well I can't help her back there and take orders out here " Bad service and it's all the new employee's fault? There were at least 3 other employees in the store. Not...

I just ordered a party pizza half donair half barbecue chicken.Customer service from the delivery driver was great, but the pizza was undercooked.In my opinion about 3-6 minutes. There is absolutely no sauce on the barbecue chicken side.No barbecue , and no pizza sauce. The pizza was full of toppings, but what is a pizza without sauce. I am beyond disappointed with the service that was provided to my party of eight people , the supervisor/employee recommended the driver come back for the pizza so they could take the pizza back, see it, and remake it. Not only was the pizza 75 dollars, but the service provided from the people in house certainly did not follow the proper standards of customer service. I was offered 2 ramacans of BBQ sauce, no apology was offered, and the call was over. For my first time at greco in years, this was ridiculous....