Restaurant La Piazzetta Sainte-Catherine — Restaurant in Montreal

We had an awful experience at the Piazzetta St Catherine on Friday! We were a group of 11 and we had booked it well in advance. When we got there, everything looked fine as the table was already set BUT everything spiralled down from there! No one came to get our drink order until 40 min later. Then they took some orders haphazardly and as a result, I was never asked what I wanted and they never brought what my husband ordered and he had to remind them TWICE! An hour later after our arrival, our waiter came to us announcing that he had to leave and someone else would take care of us! The new waitress did not show up for a good amount of time and TWICE I personally went to the bar to ask whether someone would come to take our orders! I even asked to talk to the manager but I was told, the manager was not here and our waitress would come!!’!’. Finally, after a good amount of time, this lady came to take our orders and she was rushed and short with people and seemed so stressed! Then our order came in and I got someone else’s order and then they had to switch it and the list of disappointments goes on and on .. All of us were disappointed and so upset about the whole experience and situation! Even when we said the Sangria was so watered down …she dismissed it and said they made it the way they were supposed to! We spent a lot of money in this place and so sad that such an establishment treats customers like this! I am truly...

Judged for my choices I went for a cocktail after-work with my colleagues, I ordered a spicy pizza without Olives. When the waiter brought the pizza, the olives was lying on the pizza. I told the Waiter that I didn't want olives ( since I asked beforehand ) and he looked at me seriously with a judging look and asked:" do I have to make it again ? " So I said yes please, he took the pizza away. When he returned to bring drinks to my colleagues he looked at me and ask is it because you are allergic to Olive or just because you don't like it that you asked that I remove it from the pizza ? What difference does it makes since I am the one who will pay for it and I asked at the beginning without Olives. I was able to feel how annoyed he was by my request.

After a while I received the new pizza, but this time the plastic that holds the pepperoni was left on it. I had to remove it before eating the pizza.

The waiter said he would give us a discount, but he wasn't able to remove the pizza price completely. He was very unfriendly and condensending. Honestly I would not recommend that establishment due to the judging and mean staff that gave us a poor service. The entry meal was good though. It...

Not as good as the one in Outremont. Service was amazing though, they went above and beyond and were so nice to us.

Went to dinner after doing an escape room and we were hungrrryyyy. got seated right away but we were told the food was going to take longer than usual to come out because a show had just ended and so there were lots of orders. They do have a smaller menu with reduced choices when the restaurant gets busy and so the food comes out faster but we wanted things off the original menu which would take longer.

It was pretty busy and very loud, we had to scream to be heard in the beginning but it was fine after the rush was gone.

Ended up waiting maybe 35 minutes for the food but we got our drinks and entrees pretty fast.

I got the spaghetti Bolognese with melted cheese on top. It was just ok, the pasta was a bit overcooked. We got a bruschetta to share as an entree and I loved it though. I also got a small ceasar salad as part of my table d'hôte and it was ok. As for desert we shared a creme brule, a tarte a tin, and a hazelnut cake. All were ok too.

I like this chain and the service really was excellent so I would go back but this particular visit...