Subway — Restaurant in North Bay

DO NOT EAT HERE - I recently ordered food from here three meatball subs and a couple turkeys. I specifically asked them to make the subs dry so that my subs were not soggy on my drive home, which the team members gladly helped with. However when I got home and assembled my subs more than half of the meatballs were hard as a rock! Understandably I was upset as this was the bulk of my food order and all the meatball subs were for my kids. I contacted the store as I do understand that stuff happens, but it is the blatant disregard for my concerns is the reason for my comment. The staff member straight up told me that they do not sell hard meatballs, and asked me if i thew them out and or if i could BRING THEM IN? I am located an hour away! Kept telling me I didn't get them at his location. (I at least once a week get subs at a different location and NEVER have this issue) I have called back three times as I was there on Tuesday and I am still waiting on the Manager to contact me! WITH NO RESPONCE. I would not waste your money going here as they do not...

I visited your store around 8:30 PM. The worker there seemed uninterested in working and lacked customer service experience. I ordered a footlong sandwich and requested it to be cut in half. The employee refused, saying he couldn’t do that and simply wrapped it up instead. As, he was not wearing a nametag and when I asked about the employee’s name, he refused to provide it, stating he didn’t have to share it. I believe such behavior should be handled professionally, and if it isn’t addressed, I will escalate the matter to the regional manager. Such people shouldn’t be working in customer service if they can’t provide the service we as...

Very solid subway branch convenient on the side of the road and if you need gas there that as well, the food is always good it’s subway you get what you pay for so it’s good food for about 15$. The service is good but not amazing they’re very nice people but sometimes get something wrong and mistakes do happen. As for the atmosphere it’s a normal subway restraunt attached to a gas station store. All and all a decent subway would recommend to stop at this location if your in the area and need to stop somewhere or if you live around town this ain’t a bad subway to...