Milano Pizzeria — Restaurant in North Dundas

I had the most ABHORRENT treatment from the Winchester location AGAIN on Wednesday January 26 2022. I made an online order online at 8:05pm. The location says it's open until 9pm. I got an email saying the order is REFUSED and my payment will be refunded. I Called and spoke with "Pete" he giggled and said to bad so sad we are closed" but phones were ringing and they were taking orders I said I want the owner. He refused. Pete has gone around all this town calling me fa&&ot that gives big tips, he has even agreed that he said said that to all the delivery drivers in this area. He called me back and said "I have the owner here, and he passed the phone, and the guy said hello, I knew immediately it was NOT the owner and I asked him, and he admitted he was not the owner. I gave my words that this is misrepresentation of the company and they should be ashamed. I have no idea what those employees are doing, but they are making Milano's look like a bigotry, gaming,...

Absolutely disgusted with the delivery driver!!! Ordered online for 8pm and the driver delivered it at 7.30. When my mom answered the door she explained politely that it was too early and ordered for 8 for when people arrived home from work. The delivery guy said very rudely “do not give me that attitude” when my mom explained she was only stating it was too early he then said “do you want it or not?” My mom then said no Thankyou he proceeded to stomp away looking my mother up and down as if she had just kicked a puppy. Very very dissatisfied in the driver. Manager was very nice and rectified the problem but I do hope the driver is disciplined for his...

On Monday August 26th I called milanos to get a $75.00 gift certificate for my friends who went out of their way to help me with my deck. I gave the gentleman my credit card number and the purchase was approved. I also gave him the couple's name and phone number and was assured that they could order food from them. 2 days ago my friend went into milanos to order food and were told they knew nothing about it. Yesterday I called and was told milanos knew nothing about it. Today I showed them my credit card statement which clearly shows the transaction. They still denied it saying that they don't take credit card payments over the phone. I've had to get the...