Tim Hortons — Restaurant in North Glengarry

Went in this morning. Dropped about 30$ in food for the family for breakfast. To get nothing but disappointment and bad service. Ordered the breakfast sandwich on croissant. Got this.

Not the first time I go there and get bad service during the day and bad food. Waited 15 minutes in a store that wasn’t busy. No one around to serve me. Just employee yelling CASH CASH! And waited 15 mins for the girl too come back too cash to serve me.

Honestly at this point the management/owner needs to be a fly on the wall and watch their store crumble. I’d rather get a refund on my purchase at this point. But to go in and stand there for 20 minutes and watch the staff look confused and lost when you complain...

I have been coming here for months now and I have to say that the order accuracy here sucks. At least twice a week for the last two months they mess up my order. I don't understand how this keeps happening but I will keep taking all the free food until they get this right. Also some days the just plain run out of items like eggs or muffins or anything. Seems like they need some better management in their. Update: 1 year later and still the same, over 20 mins in drive thru today. Ridiculous. Update: Today was a 25 min wait in line in store. Would someone please open another coffee franchise...

I was at Tim Horton in Alexandria Ontario today. Come to find out they closed inside for pick up but all other Tim's are open inside for pick up Paul owns 3 franchises and 2 of them are open inside for pick up but not Alexandria. I called them and the manager said that the Health unit told them to close what b. s I called the health unit told them no sitting inside but okay for people to pick up inside. So the manager is a liar. To top it all off the girls inside aways complaining that they work 9 to 10 days straight that is against the Ministry of labor rules. I think this should be...