Paradiso Pastries — Restaurant in Northern Mature Area

I want to complain about the manager of this store I was told that his Name is Fernandez . Not sure but he’s The guy with the Indian accent if I have to describe him better . I wanted to order some sweets through Uber eats and I couldn’t find the exact sweets I was looking for so I called the store and this guy told me that they don’t have it on the app menu ,however if I order something with the similar price he can make change . I did exactly what he told me to do , placed my order and called back the store just to make sure , long story short he denied what he said to me on the phone, and started yelling at me, not listening a single word I was saying . I didn’t wanted to argue with him because I was fasting and tired. So I simply said to him that I will complain about his behaviour, thn he says to me to go ahead and do whatever I want. Clearly this man hates his job and he’s taking his frustration out on the customers, and that’s not fair. I know the owner is such a good person, but this man can’t be trusted to manage anything, because He will destroy the business by giving people bad experience . His communication skills are terrible, He has temper , He is very rude , and he doesn’t have what it takes to be a manager. He shouldn’t be trusted to manage business. I recorded our phone conversation and the way he was yelling at me . If anyone wants to contact me I do have proof. He needs to...

Stopped in to purchase some sweets for our families.

Atmosphere was rude, grim and they just did not want to provide service and help there customers.

We got home and found out several pieces of what we had ordered was missing. We called back and they just argued and were upset at the fact that we caught it. Spent a fortune....which at this price ended up being for nothing...since quality was out the window. Having hair in our maamoul was absolutely disgusting...

Had around 7 of the 2 dozen pieces with hair in them (walnut and pistachio). Shame you on for not having proper health and safety standards. This place needs to be shut down for health and safety and everything thrown out. Imagine biting into food and finding your bite full of hair???? what the actual hell is happening.

One maybe...mistakes happen. But 7 of them???? wow. Someone must have been partying while baking. Not saying that one is even acceptable.

Just stay away, there are far better locations to purchase Lebanese sweets from ( and to boot zero body hair...

My husband and I stopped in because he had never tried pastries like these before, and I wanted him to experience something different from our usual background. I’ve enjoyed these types of sweets in the past, so I thought this would be a great chance for him to try them fresh from the source.

Unfortunately, our visit wasn’t the best. When we walked in, we felt a bit out of place—as if we didn’t quite belong there. I asked for help explaining the different cookies and items to my husband since I wasn’t familiar with all of them myself, but the response we received wasn’t very helpful.

We still bought a good selection to try at home. The baklava was very tasty, but most of the cookies tasted stale, and a few of the other pastries were extremely hard.

Overall, I’d say proceed with caution. The baklava was worth it, but I was disappointed with the quality of the cookies and other items. Everyone’s experience may be different, but...