Tim Hortons — Restaurant in Oakville

what they think are they? I ordered an MOCHA ICED COFFEE WITH VAN SYRUP in exchange of my money i got a hot coffee with ice and barely there was any chocolate and vanilla syrup inside it. Upon request for a refund the girl there offered me another coffee even worse she just added extra ice and then added hot coffee to make it cold making it really watery after I rejected that coffe and was taking the refund she literally stated: "we never got a complain from a customer about our coffee" like every time they're giving perfect coffee, I try to be a nice person for much long but today she crossed her limit, I didn't said anything to her just because I know it's a tough job but when I said that I was exhausted and really required an Iced Coffee she replied "haa, I know you're always exhausted" I was so mad but had a class so left. I really request there owner to please look after their staff how they're behaving and what they're doing all day. I work at Tim Hortons too is that how they treat their customers? just teach them some manners first before giving them this job they even dont know in large cup 4 pumps of syrup are added always i get lesser yet never complaint about it but today she was just so rude and idk what she was...

Only place on campus that won’t charge you an arm and a leg, yet they constantly churn out bad product with a horrific wait time. I have been going there for two and half years now, and the iced coffee is consistently abhorrent. Either burned, old, too much milk or sugar or both, or watered down into swill. The only thing that feels consistent is the baked goods as I assume they use premade dough just popped into an oven, but even those could be better as they got rid of the best item on the menu (ie. cheese croissant). Please don’t get me started on the inconsistency of the food. And be warned if you do buy something that’s more than a cup of water. You will be waiting a minimum of 20 minutes in a packed corral. Unfortunately spent 11 dollars today on a coffee that I had to throw out due to how sweet it was, and a dry...

ordered a ryans box and a cold brew for my friend. when they gave me the food they told me there was no box and gave me a wrap instead but they didn’t tell me there was no box when i was ordering. they told me it was the same thing and charged me the same as the box but i bought a box 2 days ago and it was a dollar cheaper. then they gave me what they said was the cold brew and i dont drink caffeine and when i brought it to my friend she said it wasn’t a cold brew. can i please receive what i order or be notified if something is unavailable. So...