The Knoll — Restaurant in Ontario

Hello Knoll Owner and Staff -

Thank you for your kind invitation and for trying to make things better. It was never my intention to be offered a free meal - my only desire was to bring a problem to your attention.

One of the reasons for my phoning for a reservation was to confirm the menu (both my wife and I have diet restrictions) and I was assured that it was your full menu. If I was advised at the time that your menu was a limited winter menu, I would have politely declined and there would have been no reason for me posting a poor review.

Once again, I do want to thank you for reaching out and trying to correct this matter - but I find that I would feel very awkward in accepting a free meal under these circumstances and it would be the same limited menu to order from.

Thanks you - Dennis Fox

I took my wife to The Knoll for Sunday dinner. I phoned to make a reservation and to check out the menu - a full menu was available I was told - that was not true. When we arrived I was told it was their winter menu - basically a limited pub food menu.

It was a beautiful sunny evening in early spring and our table by the window overlooking the lake was perfect.

Our meals were not good at all - my wife's fish and chips were just OK - but why the crispy coated fries? (McCain's frozen?) and the one spoonful of coleslaw was hidden under the fish. My meal, a "Beef Dip" sandwich was just horrible - the beef was overcooked, dried out and tasteless. The bun was soaked on the bottom from the juice - with the same frozen fries! I honestly could not eat more than half - and I was hungry!

Later that night, I could not sleep because of an upset stomach. This is the reason I have decided to write a review for the first time. I have been to The Knoll on a number of occasions - this is the worse experience we have had there -...

The Knoll Restaurant at Isaiah Tubbs Resort and Convention Centre hasn’t gotten much attention from County locals in the past. I predict that this will change as County residents learn of the major improvements in the menu and cooking under chef Amir Ahmadi, who has just celebrated one year in this position.

Five of us went to dinner at the restaurant last evening. We were told that it was the first night of their summer menu, which made us a bit nervous. But we were highly impressed. The cooking, and presentation of dishes, is now competitive with the top restaurants in the County.

My starter was an attractively presented Caesar salad, with a tasty homemade dressing, applewood bacon and baked crostinis. For my main course, I chose the AAA marinated hanger steak, and ordered it medium rare. As this is a thin cut of beef, it’s easy to overcook it, but the chef delivered it as ordered, accompanies by salsa verde, excellent fries and aioli. For dessert, a sticky toffee pudding, with a scoop of vanilla bean gelato. A highly satisfying meal.

The other appetizers and mains — shrimp bucatini and steelhead trout — were equally impressive. Chef Amir came over to our table to thank us for coming, and to get some feedback on the food — all very positive.

In addition to the inside space and veranda, the Knoll Restaurant has a wonderful deck overlooking West Lake — a great place to enjoy dinner and the setting sun. Highly...

The view is beautiful but they don’t care at all! It was cold today and because of the Easter Weekend everything else was closed. So I thought that maybe I can get a coffee and something on the side to eat and hence we headed towards this “Restaurant”. I asked the person who was standing outside of the restaurant rooms that we can get a coffee and sit here for a while. He said “we have coffee but let me check if you could sit inside”... we waited there for 2-3 minutes then he back and said that “sorry we are booked for the night”... really? It was evening around 5 pm and the Restaurant was not that “booked” as empty chairs were clearly seen from outside. I drink my coffee really fast so it was not the issue that I’ll be sitting there for 2-3 hours! I had to come back to Toronto as soon as possible because from tomorrow we have to work and today we want to relax a bit at our house.

I guess there is no pretty place where I can drink my coffee with a view in Prince Edward County!

And I’m really shocked by the answer of that person that the place is booked and we can’t have our coffee but the place was not...