Once In a while I like to visit and get myself a sandwich which is pretty good! However the past visit I noticed the bathroom was not in order and then this time as well. This last time I went I got to looking around an I was horriffied of the condition of the place. The bathroom is always out of order, the benches are totally worn out, the door needs to be fixed as its hard to pull and has been like this for a few month and whatever you do, don't look up. The lights above the counter are caked in greace and cobwebs. The dust in this place is ridiculous! I hope they consider more consideration in cleanliness for customers. I normally don't mention things on a first visit but when it stays in the same condition for this long then I speak my mind. I hope this will push the staff and owner to clean this place and have a functioning washroom for its guests
I’m not sure how to reply to the owners reply so I went into Edit I certainly can understand electrical problems or waiting for parts for the duct work, but this does not in any way stop you from cleaning. Your scheduled cleaning needs to be more often. From what I’m looking at, this is months of build up to a year. You have a gift and a prize possession in your hands. Keep it going with some simple elbow Greece. Do not make excuses that you could not clean because of a problem that has nothing to do with the dirt. Own up take responsibility. We need great businesses in the area and you certainly have...
Read moreThe first couple times I went here I was sure I had struck gold! I got a cream cheese bagel and then the second time I got a breakfast bagel. I normally am not a big meat person but I enjoyed it SO much! (We went to the Montreal Rd location)
The next two times my partner and I went we both got the breakfast bagel and each time one or both of our bagels were burnt and dry. We got them before hitting the road (or heading home in one case) and I foolishly didn’t check before leaving, even the second time as I thought maybe the previous one was a fluke. Not sure if they got a new baker or what but now I am really hesitant to return.
I have included photos of the burnt bagels from the two occasions. Again really a bummer because our initial experienced were so good! These visits all happened between April and May so it was a fast decline. Big bummer because these were our road trip treats! (We travel long distances on a semi-frequent basis...
Read moreI will not go back very often anymore. Short Review: They charged over $10 for the smallest tub of cream cheese (chive flavour) - way, way, way overpriced. Long Review: I went in for a few bagels to toast at home rather than the grocery store. One bagel is $2.29 while 6 sell for $9.99. Note that for this price, they do not toast the bagels, they just "sell" them. I decided to encourage small businesses rather than the Loblaw's of the world and decided to pay the high price for 6 bagels. Then I saw the cream cheese on display. I asked for a small tub, she weighed it, than the total came to over $20 for the bagels and cream cheese. But without noticing, I tapped my credit card to pay. Once I got back to the car, I noticed that they charged $10.22 for the cream cheese. Like I said, I do like supporting small, local businesses but when they gouge you like this, I cannot support them even though they make...
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