Papa Johns Pizza — Restaurant in Ottawa

Ok, I eat a lot of Pizza. A lot! When I recommend a place for some pie you take it to the bank. I’ve recently had friends come in from out of time for a place I said to go. Tonight we got an order which included both a meat pizza as well as as a NY style bacon pie. I was expecting a great experience and was met with pure meh. Beyond the meh, I even almost was sick. I’m sorry to say, I won’t be sending anyone to this place.

Let’s start with the wow. ok I didn’t order any dipping sauce. It was nice to see the free addon but I found out later just why we got them. Before that I tried the pizza on its own. That couldn’t be farther from a New York style pizza. Extremely light on both the cheese as well as the one topping. On one slice it was almost as if it wasn’t there. True New York pizza is loaded. The whole ideas revolves around great value. I’ve had more toppings on a 6 dollar pizza from food basics for 20 dollars less. The meat pizza was meh. Again nothing better than a frozen pizza at still 8 bucks cheaper. Now let’s get to the dipping sauce. Was that gone off? What the hell was that smell and flavour? It seriously tasted bad. It couldn’t event be used. It went right in the garbage which if I wasn’t hungry, the pie would join the dip.

This is the franchise pizza joint I’ve heard so much about ever since I was young? Really Shaw owns one? Did he buy it at the dollar store on sale? It must be just this location? Did these guys send me bad sauce and try to get me sick? No way they could be this far off the mark right? Yep… they are. They would have a very long climb to get in my good books. So many better pizza joints. Very unfortunate too. I had high hopes and well…. What a let down for sure. When frozen pizza is better, cheaper, that pizza was not worth anything close to what I paid out for it..

Sorry guys. You gotta do way WAY better than that.

Here’s the Jerry’s final thoughts of it all. It’s food. If you are down for cheap pizza like you got on pizza day in grade 2, this is the place. To make a name you never cheap out on the customer. 40 bucks gets me a deep dish from a place I had a lad drive over 4 hours to try. A pie where a slice is a meal. What I had tonight for Papa Johns however, is far from that deep dish. It doesn’t even compare in quality. sure it’s different type of pie but as I said it was about quality and for me, I’m well past grade 2 pizza day.

Take care of yourself and each...

Update time: So soon, I know, but I really enjoyed my pizza from Papa John's last week that I had to have it again for takeout Friday. Unfortunately, while the pizza was good, I found several hairs in the pizza that I ordered tonight. Were talking about almost every slice. I was about to take a bite of my pizza when I found a long white hair sticking out of the cheese. I went to inspect the other slices and found hair on top or baked in the cheese.

I get that mistakes happen and hair sometimes gets into food (it shouldn't happen but it does), but LITERALLY finding so much hair baked in a pizza is unacceptable and makes me think that food hygiene practices and hair nets are not being implemented.

Sorry Papa John's but no more takeout Fridays from me. Order #: 931970529 (in case management sees this and they want to figure out which employees were working this evening)

Papa John's has made its way into Ottawa! Of course I had to give it a try. Ordered an Extra Large NY style pizza tonight, with garlic knots and a variety of sauces to try out (cheese, their special garlic and ranch).

The pizza is very reminiscent to Canadian chain Pizza Pizza in my opinion, but their pizza sauce is on the sweeter side. I would recommend asking to go heavier on the pizza sauce when placing your order. Sauce was spread a tad thin. Garlic knots were amazing and they were not shy drenching them in garlic butter. SO good.

I have been eyeing their special garlic dipping sauce, and found it was OK. It's basically a creamy butter. Their ranch dipping sauce had more tang, and their cheese dipping sauce would be a pass for me. They do offer Heinz garlic dipping sauce if that is more your speed, which went well with the pizza.

The fam and I enjoyed the pizza, and will definitely order again for...

I ordered a Buffalo-based pizza, but they mistakenly made it with Ranch. When I requested a replacement, they initially asked for the incorrect pizza back, which I returned, only for them to dispose of it. They then insisted on giving me a Large pizza instead of the Extra Large I had ordered because we had consumed 2 slices. After some discussion, they finally agreed to replace the pizza. However, it took almost half an hour to receive the new pizza, despite it being supposed to be ready upon my arrival, citing the need to see the old pizza as their reason. When I received the new pizza, I noticed they had skimped on the toppings. This experience was incredibly frustrating, and I have no intention of returning to that place due to their poor service, unfriendliness, and it being the worst customer service I've ever...