Tim Hortons — Restaurant in Penticton

Went in and asked for wedges, grilled cheese, and a couple iced capps. A crispy chicken wrap was added without my asking. When asked for it to be removed they decided to take off the grilled cheese. Though it was on the screen when we went up to pay! When the missing grilled cheese was discovered i went inside to have it fixed. The person would not accept fault, wasted my time, and while i was in the store there was a mom and two waiting kids who were being completely ignored while the staff member taking her prder just walked away and started having a casual conversation with her coworkers while people were waiting. Also stole my change. There was no professionalism, seemingly no management to take control of the situation and absolutely no responsibility at this tim hortons.

Edit: dont trust the high reviews, theyre all old, i used to love this tim...

Alright. I know Tim Hortons as a whole has suffered as of late. The coffee is not what it used to be...donuts are not up to par and unfortunately staff are burdened with the overwhelming task of keeping the machine that is Tim Hortons moving. Lets be honest...we all would love the coffee to be improved and a simplified menu to be in place but that may or may not happen. This location has in many ways provided the neccessary items ive ordered...but lacking in selection later in the evening. Its unfortunate that service has dropped off lately as I would hate to see Tim Hortons as a whole lose the...

Tim Hortons on Fairview Road in Penticton is a convenient and reliable spot for a quick coffee or snack. The coffee and baked goods are fresh and satisfying, perfect for a mid-day pick-me-up. The location is easily accessible, though it can get busy during peak hours. The seating area is clean and functional, offering a comfortable place to relax briefly. Staff are friendly and efficient, making the visit smooth. It’s a great stop for anyone looking to grab a bite and recharge...