White Spot Penticton — Restaurant in Penticton

Classic dining at it's best! This popular restaurant on Main is a favourite of singles, families, couples, and even alone in a casual dining experience. Known for that secret special Triple O sauce, which was enjoyed at our table this evening, with the Legendary Burger and a Spot Salad-- always consistently delicious, we also treated our pallets with their Classic Fish and Chips-- Halibut! Fries and Coleslaw included. Large portions so bring your hungry with you! Only 4 stars because the Fries were short little pieces rather than nice finger length. I definitely would recommend eating here!

EDIT: Last recent visit. Must say, had a bad experience and it has been the last time I'll eat here at this establishment. I ordered 2 pc fish and chips (comes with coleslaw). I had eaten one piece of fish. Started on my Fries and noticed a long black hair under my fries, and upon digging through, the hair was also under the coleslaw! That was it for me. I called the server over, who then got her manager, and offered to refund my $15 meal by $7. I had just began my meal and obviously I couldn't finish it. My friends were almost finished their meals, so to even consider a replacement meal was out of the question. I still had to pay $8 for eating the first piece of fish on my plate. I left the restaurant hungry and had to stop at a drive-thru to get more food. What should have happened at White Spot? They shouldn't have charged me for my meal at all! I'm reducing my review stars due to this visit. Not nice White Spot. I gave your restaurant a lot of business! And a last comment: After reading so many customer complaints, there's no effort made by management to make a wrong a right, no followup, like you get from other merchants in the city. If you don't care about your customers and your bad reputation, why would we, the customers want to...

We have been to the Penticton location a few times and it was usually good. Went there for lunch today (Oct 20th 2024) and it was the most horrible experience I've ever had at ANY restaurant. We got seated right away and then pretty much forgot about us. Two other parties came in after us and were served their drinks and got there food before we could even get a coffee and our order taken. The server was no where to be found. After about 45 minutes my wife and I decided I should talk to a manager. When I located the "manager" and tried to explain the situation I was told she would be with me in a minute and pretty much gave me the attitude my concern wasn't important. I said to her no I won't wait, I've been waiting long enough. To which she said the were doing their best. And told me to stop yelling at her. I wasn't yelling at her. After 45+ minutes of waiting I was tired of waiting. Especially when two other parties that came in after us already were done their meals and we hardly even had our order taken. After the service we recieved there by the wait staff and the manager, we took our business elsewhere. Somewhere with good service and management. I work hard for my money and when I receive service like this it is un acceptable. The owner/management here need to improve many things here. I will no longer spend my hard earned dollars here or any Whitespots for that matter. People should avoid this place at all costs. I spent my hard earned dollars at Earl's and had amazing service and amazing food. I will never spend my money at the Penticton Whitespot again. THIS PLACE IS HORRIBLE. IF I could give it 0...

Oct 31/21 My 83 yr old Mom suggested we go here for lunch...hadnt been there in years and our outings are rare due to disabilities. She ordered the Spaghetti Bolognaise, I ordered the fish & chips. The batter was cakey & uncooked inside towards the fish ...so I showed the waitress, who took it back to the kitchen. The guy sitting across from us said...yeah, mine was undercooked too! I asked why he didnt send his back...he said he was hungry...however, couldnt eat it all . 2nd Fish & Chip order came to me and the waitress said...cut it before I leave the table.....I did and she said yep...its not fully cooked...and took it back! AT this point, Im getting full on fries......My Mom looks down into her bowl and there is water under the pasta! It gets taken back too!!! The guy across from us with the same issue asked for his bill & we told the waitress his fish was uncooked as well!! Sighhhhhh...at this point its almost funny...like...trick or treat?? ( Not a treat!) My 3rd order is 1/3 smaller fish portions ( lack of layers of cakey batter), but crispy and cooked through. Couldnt eat it other than a bite...and put in a to-go container...My Mom did the same. My fish was written off the bill as was the guy across from us. But bottom line here....if so many complain about it...why is it still being made the same way. And at that cost!! Our waitress was so nice & apologetic....we gave her a tip anyways!! It wasnt her fault! Ill be very hard pressed to go back there again. Coffee/pop alone was almost 4...