Tim Hortons — Restaurant in Port Hope

I go twice a day Monday to Friday when on my 15 minute break and almost always do drive thru unless they’re are more than 6-7 cars then I go in and do take out. Today there were 8-9 cars and it took over 10 minutes to get served, watched 11 cars do drive through and only 3 people ahead of me inside the restaurant. 1 guy was going around wiping surfaces on both sides of the counter and I commend him for it considering COVID-19 but when people are waiting this long it’s a no brain decision to still serve people in a timely fashion. Not only did I have to wait that long she forgot my hash brown. No apology for the wait or for forgetting my hash brown I’d rate 5/5 but management needs to address priority of sufficient staff. Many locations this size have 7-9 people behind the counter including take out staff. I have an extensive background working in restaurants so I do understand the nature of the business during busy times and present...

Got there at 10 pm. Heard the girl watching the sandwich stand literally tell the cashier to wash his hands. He refused. Then I told him I heard that. Wash your hands please. He refused. Then, since he would not be making my supposed food I relented. Then I was informed that this unwashed idiot and his helper had thrown out all fress buns an hour before. This. Is actually stupid. Congrats. As a result, you made no money from my trip and have ensured that I will not be back to your establishment. Your staff are knowing slobs and just generally lazy. On top of that, I left with no order. So you made no money. Good choice. Cheers. This was the night of Sat april 5th and a man and woman were working but seemed more interested inflirting than doing their bloody job. Well...

Worst experience ever at a tim hortons. Ordered through the drive through, got 2 drinks 2 wraps. Was told it will be 2 minutes for the wraps can you pull in a spot and they will bring it out. Waited 15 minutes called the store. Someone ran out with 1 wrap I informed her that I was waiting for 2 wraps. She then went to tell me I only ordered 1. I explained that I ordered 2 and I have my receipt and then she told me she didn't know where I was so she just didn't come out with it. She then went back in the store waited another 15 minutes and had to call again asking for my second wrap. A very nice young girl helped me out ran me out the wrap and apologized. It was horrible service beside...