Fatburger Prince Albert — Restaurant in Prince Albert

My husband, daughter and myself decided to treat ourselves for supper on Thursday June 12th between 6-7 if I’m not mistaken. It tasted good going down. Fast forward to a few hours later and between the 3 of us it was coming out of all ends. My husband had to go to the hospital because it got so bad. Doctors said it’s food poisoning with him. Went through everything he ate within 48 hours (surprise it was only fat burger from that night and then fruit from the day before , so I called. Spoke with the manager and he was great and said we could get a refund. I call back a little later because I’m waiting for a call back - which I never got. Only to be told that the owner said because that nobody else got food poisoning we were basically lying and to wait another 24 hours for no reason. Saying that the doctor can determine where he got food poisoning from… which they had. It takes the smallest thing of even cross contamination for this. N the fact that all 3 of us got sick and had liquid and dinner coming out of both ends shows that we aren’t lying. It’s unfortunate they go back on their word. Wouldn’t recommend going here if you feel like getting food poisoning and having a family member have to go to the hospital n stay there for fluids for hours on end. Which resulted in a whole days worth of lost wages due to the food poisoning we got from Fat Burger. If I could give this business a 0...

Service is always great there. They always have a smile for you when they serve you. Thats what I like the most. But, no one can surpass their burgers and their gravy is just perfect!! Not too thick, not too thin. Just right.😄 The texture is really superb! 😀 The only thing missing is sugar free pop, or even if they have at least a 50-75% ratio of less sugar in the drinks. Chrystal Lite comes to mind when I s talk about that. 🤔 I would also prefer gluten free buns for the diabetics/ gluten allergy sufferers. I would definitely suggest changes in those categories, because in today's world, many restaurants are Catering to people with type I and II diabetes, gluten, dairy, lactose,peanut, and other allergies they suffer from, thereby increasing customer hospitality. I can now go out to eat, in or do take out, at my favorite restaurants, because of their new menu choices that now cater to us allergy and diabetic sufferers. Super Job Fat Burger...

0 customer service skills from the manager. Placed an order at lunch time, realized when I got back to work I was missing a burger. I came back after work with my receipt and mentioned I was missing a burger and asked if they could help me out. Manager didn't bother to read the receipt or look into it. I said that's disappointing since it's a $8 burger & I didn't come back upset or rude. Simply asked if they could do anything. My family eats here often & after this I will not be giving this location my business anymore. The manager said "I don't care, have a nice day" at least he told me to have a...