It's experiences like this past one today that make me avoid Starbucks and spend my money elsewhere.
Today I was greeted warmly, order was taken and my eggs bites prepared and presented to me. I then waited for 7 minutes for a americano and watched the barista struggle with multiple drink orders while the rest of the team felt it was more important to talk about last night and to chit chat behind the counter, and empty the trash which was half full. The second espresso machine sat idle, with at least three other identifiable staff who could have hopped on it to alleviate the other barista's back up of orders.
Wake up team, be flexible, and be helpful to benefit your co-worker and ultimately the customer.
My drink order, when finally delivered, was also wrong, even with a printed label.
I would highly recommended the new independent Jack's coffee bar in...
Read moreThis is the slowest Starbucks I've ever been to, and has been for a while now. A few days before Christmas, with tons of people going to the mall, you'd think they'd have more than two people working, but no...one taking drive through and one on counter/making all drinks for drive-in, counter, and mobile orders. TWO PEOPLE in line and I walked out after waiting 20 minutes with neither of the two in front of me even helped yet.
There's plenty of people looking for jobs. The days of "short staffed because of Covid" are long gone. Hire more staff!! As the complaints show, this is an ongoing problem. Also, mobile orders are ridiculous when they take from every other customer. If this location can't handle basic counter service, they shouldn't be doing...
Read moreI dont usually write reviews but this was by far the worst Starbucks I've ever been to. It took 25 minutes for us to get our food and it seemed like only 2 people were actually doing work while the third person was just yapping with the customers. There was no one in the store but it seemed like they were prioritizing drive through and mobile orders. The bathroom was minefield. I had to dodge dirty toilet paper on the floor only to realize there was none for me. And the state of the toilet seat was egregious. Not to mention I happened upon this warzone in the morning too so I pray it had at least been cleaned recently. Overheard the yapping cashier call it the worst Starbucks in canada... would...
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