Restaurant Scores — Restaurant in Quebec

Our dinners at Scores Saint-Georges are customary. The staff is usually excellent, and the cuisine is excellent with a good selection. But the last four trips have been incredibly disappointing. Unfortunately, we were always seated next to the same waiter. This waitress is patronizing and impolite. When we ask her nicely for refills, she ignores us, yells back angrily, doesn't listen to our responses, and goes away. She also essentially throws our desserts in front of us.We decided to file a complaint after feeling that this was sufficient, and we did not leave a tip. In a somewhat quiet setting, we waited for refills for over twenty minutes. We observed our waitress opening blinds, conversing with other waiters, etc. When she eventually returned to us without the refills, we asked her again, to which she curtly replied, "Hadn't had the time, thank you very much," in an impolite and patronizing manner. We will want to be seated in a separate section, or at the very least, we won't be returning for a short period. It is quite disheartening to witness this waitress damage the reputation of what is otherwise a quite...

We are usual dinners at Scores Saint-Georges. The food is great with a good selection and staff is usually great. Although, the past 4 visits have been very disappointing. We were, unluckily, sat with the same waitress each time. This waitress is rude and condescending. She ignores us and talks back rudely when we, very politely asked her for refills, doesn't listen to our answers to her questions and walks off instead, as well as basically throw our desserts in front of us. This time was enough for us to decide to complain, and we have not left any tip. We waited for more than 20 minutes for refills in a not so busy environment. We watched our waitress chat with other waitresses, open blinds, etc. When she finally came back to us without the refills, we asked her again and was rudely told that she ''hadn't had the time, thank you very much'' said in the rude and condescending tone. We will not be going back for a little while, or at least we will ask to be sat in a different section. Very disappointing to see this waitress tarninsh the reputation of an otherwise pretty...

Grosse déception suite à notre visite un peu plus tôt cette semaine. En regardant le menu pour enfant, ma fille voit boisson à volonté. Elle me demande donc si elle va avoir du jus autant qu'elle le veut. Je lis la phrase sur le menu, avec mon conjoint, et on lui confirme que oui elle aura du jus à volonté. Quand on a demandé le refill à notre serveuse, elle nous a dit que c'était seulement pour les boissons gazeuses. On lui montre le menu qui dit très clairement que ce sont les boissons a volonté et elle nous repond que ce sont seulement les boissons en fontaine, que le prix des jus est beaucoup plus élevé et que si on en veut un autre on va devoir payer. Impossible pour nous de savoir cette information. Ma fille était très déçue, avoir su elle aurait étiré son breuvage sur toute la durée du repas. Il me semble que ça aurait été la moindre des choses qu'elle lui redonne un verre et on lui aurait dit qu'elle n'en aurait pas d'autre après celui là, elle aurait très bien compris. On lui a dit de soulever ce point à son gérant et elle nous a répondu qu'il ne pourrait rien faire, que ce n'est pas lui qui imprime...