Tim Hortons — Restaurant in Red Deer

I went with my mom, who has dementia to this particular tims to get the usual. The person that day helping was mark. He was kind and patient. But what stood out was, seems little, but when we recieved our coffee, between me and mark just bantering back and forth, (im a talker), I noticed that he had automatically put on the sleeves. Me and mom both have issues have our hands and heat. I mentioned that I don't think I've seen that for a while, and when I do ask at other tims, it would seem a chore for them to grab them😕. He replied they do it all the time, and that thr other tims don't do it as a cost measuring thing. But, mostly it was mark that made that whole transaction a joy!.

On the food side of things. Running out of pastries and donuts in thre middleof the...

This afternoon, my mother and I experienced blatant racism and disrespect from the older cashier. When I said I needed a moment to think, she became rude and impatient, especially toward my mom, who struggles with English. I overheard her gossiping with a coworker, a heavyset First Nations man, who said, “Oh my god, how long is this going to take?” She responded, “Can you feel my pain?” This behavior was offensive, discriminatory, and completely unacceptable. I will be escalating this complaint—staff with such attitudes should not be working in...

The lady's there all ways rude old skin lady all ways rude or granky youngs so rude to ever have smile one there faces and if u can't talk right with my speach problem they get made at u and I did say my order right she wanst listing just got made the guy always friendly the lady ever old lady so grumpy other older mostly friendly but the rest not downtown timmy so friendly smile on there face your never ya u haveing bad day do be so grumpy at your guests u have to serve Iover tim hortins it cheap and not much other place to go in mall so ya...