Roots Kitchen & Bar — Restaurant in Regina

It was a cold day, but I really wanted to go out for dinner. I’m glad we did! My boyfriend and I both ordered the Dill Pickle Burger ($23.99). But I specifically got chippers with garlic aoli and he got coleslaw. I also got the chocolate almond torte ($12) to go. We had a fun time guessing the decor theme. Spoiler: It’s Vintage Industrial.

I’ll start off with the negatives. My truffle aoli was warm, I would have preferred it cold. My guess is that it was freshly made, but the mayo was opened as brand new. I only tasted mayo. The plates are nice, but because the burger patties are specially smash patties, they a lot of grease which unfortunately pools and leaks off the plate. Without a rim to stop the grease, I had to put my napkin down to stop it from leaking off the plate. The Gravelbourg Dill Pickle Mustard only really tasted like mustard. I would have preferred fresh dill sauce, heavy on the fresh dill. I didn’t taste any dill as the mustard overshadowed it on top of all the other flavours. As for the coleslaw, my boyfriend is a big fan of coleslaw but found that it tasted like yogurt.

Now as for the torte… I felt it was very over priced, the almond extract flavour was too strong and the layers weren’t even.

But there are a lot of positives ! Our server was extremely friendly, everything is 15% off regular priced items in January and the food was good! The chippers were phenomenal. Seriously, perfect seasoning with the thickness. I wanted more. The burgers were massive, neither of us finished them. The patties themselves tasted better than more than half the patties in this city. Good quality. There was a generous amount of pickles on this burger, which was exactly what I was looking for. And the fresh pretzel buns are unique and delicious. I loved these buns as they brought more depth to the flavours and they were great quality.

I would recommend this restaurant. However I am concerned that their menu is too vast… But if they made it smaller and narrowed their focus, they have the potential of being...

Honestly this place is just okay. We came because a friend had amazing things to say about the food for the summer BBQ event. The concept of the restaurant is unique and the atmosphere nice but the menu is just okay - I know they are doing a new menu revamp in August so it might be worth waiting. However for me it wasn't the offerings in the menu that was disappointing but how they were executed. Our table got the Mac and cheese with the beer cheese sauce and had to send it back because it was soupy and bland. They brought it back even soupier with a stronger beer flavour which made us think they just reheated with more beer. The fried chicken lacked seasoning and the Mexican burger with cilantro, guacamole, jalepeno ketchup and pineapple all added up to an overcooked boring burger, despite the awesome ingredients (which I didn't think was possible). Also I've seen more appetizing frozen pizzas than what we were served (again despite the great ingredients). The only thing our table liked was the pork chop entree. On a side note when we sent back the mac and cheese and ended up with the fried chicken management was very accommodating to make those changes without a fuss. Then the service was incredibly slow we waited 20 min for a takeout box and our bills (there was only one other group). I also found it a bit nervy that when I didn't tip - for reasons listed above- the waiter asked if everything was okay. It was almost implied that I should be tipping regardless. I'm of the viewpoint that tips are for outstanding service or food. In this case neither was there. To be honest I've been getting such rave reviews about this place from friends that the quality of the food and the service was a let down considering that it was a pricey (for me) meal. I think this place has the potential to be great but it's not there for me and I don't think I'd go back anytime soon. I'd recommend roots, if you don't really require flavourful food or speedy service in a...

I dined at this restaurant the 21st of november around past 2pm and, unfortunately, had a disappointing experience with both the service and food quality.

When placing my order, the server asked which side I would like with my meal. I inquired about the soup of the day, and she had to leave to check with the kitchen as she didn’t know what it was. Upon returning, she informed me it was lentil soup. While I’m not a huge fan, I was open to trying it given the cold weather, so I asked her opinion, saying, “Is it good?” To my surprise, she responded with a dismissive attitude, saying, “I don’t know, I just started my shift.” This unprofessional and abrupt response was disappointing and left a poor impression.

Additionally, we noticed the same server chit-chatting with her co-workers nearby, openly complaining about a colleague. While they were busy with their personal conversation, another customer was waiting at the cashier and clearly needed assistance. The customer had to say, “Excuse me,” after waiting for an unreasonably long time before being acknowledged.

When our soups finally arrived, mine was cold, and my friend’s soup (tomato & basil) was overly sour. While the restaurant did replace our soups, the entire experience left us feeling uneasy and frustrated—it felt like the day just wasn’t going right in the restaurant.

I had originally planned to order coffee, dessert, and a sandwich to go for my husband, but by this point, I had completely lost faith in the service and quality and decided against it. Finally, as we were leaving after paying, the server gave a half-hearted “Have a good day” while turning around and walking away, which felt dismissive...