I had sent a complaint for the store on August 30th and on September 2nd my complaint was sent to the owner and district manager and I would receive a response. To this day I have not received a response even after replying to the email I received from customer service. I of course Donald the drive as it’s not his fault.
My original complaint was :
Placed my order at 5:12pm and received a notification my order is out for delivery at 5:42pm. I called at 6:05 and was told was sent out for delivery. I expressed concern food would be cold and then was told it just went out for delivery. Driver arrived about 5 minutes later and driver told me he had my food for about the 30 minutes. So i was lied to by the person I called and never received an apology and my...
Read moreGreco Donair on Coverdale Road is always a go-to for delicious, fresh, and satisfying food. The staff here are fantastic — friendly, efficient, and always ready with a smile, whether you’re grabbing a quick bite or ordering for the whole family.
The donairs are perfectly seasoned and loaded with flavor, and the pizza is always hot, cheesy, and cooked just right. Orders are prepared quickly, and they never skimp on quality or portions. You can tell they take pride in what they serve and care about their customers’ experience.
If you’re in Riverview and craving great food with excellent service, this Greco location is the...
Read moreJune 18, 2022. I placed an order for pizza delivery today at 11:42 am. I asked for delivery by 1:45 pm, but it didn't arrive after about 20 minutes, so I called the customer center and she responded very unkindly and transfer the phone to the store where I ordered also store staff very unkindly and then the pizza was very cold when it arrived. I didn't hear any apologies while talking to two of the staff. If they said just one word "Sorry", everything would be fine but didn't say that nobody. When I order pizza, I always order from Greco, but this time I am very...
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