A&W Canada — Restaurant in Rosetown

Going through drive-thru passing through Rosetown. Ordered chubby chicken combo and mama burger combo. I requested NO cheese on mama burger. Clerk asked if I wanted ketchup, I said YES please. Get the order, get back on the road ... and there was NO KETCHUP in the bag and there WAS CHEESE on the mama burger when specifically requested none. So disappointing to pay for a meal and not get what you wanted. Employees not caring enough to fill the order as ordered. Next time, if theres a next time, will not leave until I check that the order is all there and...

The food here was as expected, however the cleanliness needs great improvement. I mentioned to one of the ladies behind the counter that one particular stall in the bathroom was in dier need of cleaning.

The toilet seat was covered with urine (see picture). After we finished our meals, I went to attempt another try, but nothing was done. So my wife stood guard for me while I used the ladies room. I had reminded them once again. Someone did go in, then I was a stain and it doesn't come off.

Cleanliness issues obviously needs...

They always mess up my meals when I dine in. They need to listen better when the costumers are saying their orders. A combo always comes with fries. I asked for a combo and didn’t get fries. Another time I ordered a teen burger and the guy came up to my table with a chicken burger and sweet potatoe fries... this is one of my favourite places to get food when I’m in rosetown and Im sad to say they aren’t doing a good job when you...