Gabriel Pizza — Restaurant in Russell

So… my wife ordered a $30 pizza tonight and was told it would be 55 minutes. An hour and 20 minutes later she calls just to have the supervisor say the drivers on his way. While on the phone with the supervisor the driver calls to say he’s 5-7 minutes away. When he gets here I ask if he had a hard time finding us as it’s a new subdivision. He said no he’s here a lot but there was a previous order that was messed up. The pizza was as cold as next morning pizza. I guess the messed up order took priority and it didn’t matter who else would get cold food. A waste of $39 with tax and tip.

Here’s an update. They gave us a $20 credit so we said we’ll give it another shot. The exact same thing happened a week ago. The exact same thing. So we canceled once again. I know it’s tough out there and that’s why we try and support our community whenever we can. It’s the lies!! Don’t lie be...

In fairness and objectivity, my mishap with Gabriel’s Pizza (Embrun, ON location), was not the fault of the pizzeria staff, but the communication centre. I ordered 3 extra large pizzas, on line, a day prior to a birthday celebration, with a 5:45pm ETA.

At 6:30pm, I called Gabriel’s pizza….. one does not reach the pizzeria itself, but a central headquarter hub.

The representative stated the pizza was leaving the restaurant in 2 minutes. He re-assured me twice.

Not having faith, I drive to Gabriella pizzeria. Nope, no pizza, we did not prepare your order. Turns out, the representative failed to provide my correct phone number to the pizzeria, after stating he did so.

I went to Tiffany’s pizza, placed an order, which was delivered within 30 minutes.

Moving forward, Tiffany pizza it is. It was delicious and the service...

Can't leave the kidlet alone and was to beat to cook so I ordered pizza. That was an hour and a half ago. They just called to let me know there was an issue with my card. An hour and a half after I'd placed the order and about 5 minutes after I'd used the card to order some clothes. Gave them the numbers, confirmed the sale and then was told it'd be ANOTHER 15 minutes. When asked why they didn't call me earlier I was told they had called me once earlier. Yeah, no one had called me at all.

I get its Friday night and yeah your busy, but you can only stretch that excuse so far.

Update: Pizza arrived without the dip I'd ordered, the guy was super nice about it and was back in like 30 seconds. But even though I'd confirmed what I wanted on the pizza's they messed it up. Last time I'm ever ordering...