Tim Hortons — Restaurant in Russell

I recently visited the Tim Hortons in Russell, Manitoba, and I must say, it was an exceptional experience. From the moment I walked in, the warm and inviting atmosphere made me feel right at home. The staff was incredibly friendly and attentive, ensuring that every aspect of my visit was enjoyable.

The highlight, of course, was the delicious food and beverages. The coffee was perfectly brewed to my liking, and the selection of donuts and pastries was mouthwatering. Each bite was a burst of flavor and freshness, a true testament to the quality of ingredients used.

What truly set this Tim Hortons apart, though, was the attention to detail. The cleanliness of the restaurant was impeccable, and the service was prompt and efficient. It's clear that the staff takes pride in their work and goes above and beyond to create a memorable experience for their customers.

Whether you're a local or passing through Russell, Manitoba, I wholeheartedly recommend visiting this Tim Hortons. It's a shining example of top-notch service, delectable treats, and a welcoming ambiance that will leave you craving a...

This Tim Hortons has a hard time following directions and taking orders, the foods not bad it may just be wrong. I ordered the new Tiramisu latte. After seeing how delicious it looked online and advertised at the drive thru, I ordered one. However, I was very disappointed when I received a regular iced coffee which taste burnt. I've been coming to this Tim Hortons for awhile and this isn't the first time I have ordered a special latte drink and I get a regular coffee. They took our order and even repeated it back to me, so I don't know where the confusion happened. When we got our order at the window all the workers seemed gathered at the window conversing and having a smiling good time. I don't mind a happy workplace environment, unless work is not taking place. I sincerely believe action needs to be taken against this location and not just have someone who "knows" how to make the drinks show up for work the next time you guys get a bad...

Going through the drive through ordered 2 farmers sandwiches with sausage and bacon - got home and there was no bacon, go back and they charge me for the bacon (apparently even though it showed on the drive thru screen I didn’t pay for it) they took the sandwiches and gave them back - got home and realized there’s no farmers sauce on them.

This is not an uncommon occurrence, my room mate and I order our coffee drinks with oat milk as we are both lactose intolerant - it’s a coin flip if they give us real cream or not. Their service is unreliable, the food is half fresh, baked goods are often stale and it is a rare occurrence that I actually fully get what I’ve ordered.

This location seriously needs to work on its service and order...