Thai Express Restaurant Chicoutimi — Restaurant in Saguenay

Horrible service, they made a mistake on my order and when i went to return it they did not believe me. The manager kept blaming me for the mistake and the employee said she repeated the order twice when she did not. Their argument did not make any sense and I wasnt even asking for much, at least they could have apologized but they did not. The manager was impolite in his tone... i have never seen more horrible customer service in my life and it was from the manager! I know my way arround Thai express and I know what it typically tastes like, but the food from this location was cold and lacked flavour... overall would not recommend, other thai express locations have treated me much better and the food is much...

Horrible experience! They messed up our order and refused to fix it. Spoke to the manager about the issue and he was extremely rude. He told us he didn’t want to fix our order because he will lose money!!! The employee lied to her manager about the situation to get out of it. Very unprofessional, horrible customer service. The food was awful as well. Do yourself a favour and...

Toujours des problèmes avec les heures d'ouverture. Je comprend pas ce que les employés et gestionnaires font, et si ils souhaitent absolument ne pas avoir de clientèle. Le restaurant est ouvert, 3 employés à lintérieur qui font rien, il est 6h15 le soir. Mais bizarrement la porte est barrée donc je décide d'appeler pour demander si on peut faire préparer ou quelque chose. La ligne est coupée. La ligne a été coupée toute la semaine, fouille moi pourquoi. Lorsque le restaurant est supposement ouvert, la porte est soit barrée ou finalement il ne l'est pas. Il y a plusieurs semaines j'avais commander sur doordash et finalement le restaurant était fermer, mais aucune indication de ce...