Tim Hortons — Restaurant in Saint John

I was in the drive thru this morning and the driver in front of me started to drive away forgetting half of his order, the lady at the window yelled to him to come back when he threw his car in reverse and backed into my car grabbed his food and took off. I told the lady at the window I would be right back to pay and get my order because I needed this guys information. I ended up catching up to him and we exchanged our information so I went back and parked went inside to pay for my order. Upon doing that the lady that was at the window was arguing with me over this man hitting my car she told me 3 times he did NOT hit my car. Which he ABSOLUTELY did hit my car there was minimal damage on my front end and paint transfer on his back end. Completely embarrassed by her ignorance. The accident was none of her businesses and it's not her place to stand behind a counter and call me a liar. I will NEVER go back to this Tim hortons again. What an...

I have been a coffee drinker for many years and stop by Tim Hortons at least twice a day. I have been to all Tims in Saint John and surrounding areas many times and Tim Hortons on McDonald Street is by far the best! The service is fast which is an important factor, however, the main thing I value is courtesy and feeling welcomed. The staff are amazing! You can hear the welcoming smile through the speaker in the drive thru. Koodos to all the staff! You work so hard to provide a clean, organized, and friendly atmosphere and you all should stand with pride. Even through the pandemic, you have always made me feel welcomed and always put a...

I go to this regularly. they never make my tea right. Twice this week alone. Tuesday she made my tea wrong and when I told her she made 5-6 others peoples orders before a manager had to come and make my tea. Today she made my tea, put it on the counter and said "double double tea." I asked her if it was made with milk and she said yes, I left and on my way to work discovered it was cream, at least she didn't give me coffee instead of tea this time.

They are always understaffed and what staff they do have is unfriendly and seems like they just want to you to...