Tonkinoise — Restaurant in Saint-Sauveur

We got there a little early in order to not be late for the festival des arts. Waited 15 minutes on the sidewalk as instructed by waitress and signs. Once seated, we advised we were somewhat in a rush to be at an event. She basically replied in not so many words “ too bad so sad”. No sense of prioritization and no flexibility and wanting to be of service. We waited 45 minutes to be told they were short of grillades plates. We paid for our bottle of wine and left as we were already running late. Overall, waitress was somewhat nervous l and unpleasant overall and not very much at l’écoute de leur clients. Not a good experience aside from feeling tipsy from the white wine and no food. Very rigid…. cannot comment on the food but dining isn’t just about the food right? Overall experience from beginning...

We have dined here before but were very disappointed on Saturday, April 12th. We went early and the place was very crowded. Terrace was closed. Tables and chairs are very near each other. The waiter misunderstood. I ordered soup. He offered extra veggies but didn't mention a charge. He brought a plate but I thought he meant extra veggies in the soup. Wouldn't take it back. The General Tao chicken was dry. The dumplings were good, but small. When we paid the bill, we realized that they also overcharged on the tip. They calculated the percentage on the total including including taxes, which they are not supposed to do....

Our worst experience in a restaurant with my wife, and we’ve been 33 years together. We spend 20 minutes in total. Chicken red cari and chicken green cari. Boiled chicken, disgusting, pretty sure frozen vegetables. The smell already bad. We left half plate each of us and it’s the first time ever that I do not leave a tip. They picked up the plates and did not even asked why you did not eat our food (it may be normal). Terrible experience, we came from Montreal and I do not recommend this place at all. We went to IGA for ice cream to change our tastes and back to the hotel. Tomorrow is...