Tim Hortons — Restaurant in Salaberry-de-Valleyfield

Went to Tim Horton's at Ultramara this morning on our way to Oshawa to exchange Christmas presents and shop. I used my Tims card for my purchase and the cashier told me that I still owed her 1.53...my response was a bit taken back because I just loaded my card two weeks ago and I haven't even used it yet. So as a knee jerk response I said " oh really...I just loaded it and haven't used it yet....hmmmmm....As those words finished coming out of my mouth, I heard the mocking from other staff, standing not 10 feet from me, repeating my comment "oh really" in the same confused tone of voice I just used....so lesson of the story...DON'T make fun of or mock customers/patrons IN FRONT OF THEM....at least wait until they leave...#ingnoranceiseverywhere. Please feel free to share....btw....my reloaded card was...

Been going to this Tims regularly and always ordered from drive through, Lately we were having problems with the young employees taking orders from us saying that they are out of the food items we were asking. Then we had no choice but to wait in the drive through just to get out. The last two times One of our family member walked into the building while the other went to the drive through to order the food and was told that they were out of it. Then the other family member ordered the same food from inside and got the items except he had to wait a bit longer and he could see that employees were not too happy getting the stuff ready. Not blaming anyone but the management should pay attention and fix...

If I could give 0 stars I would. Just left this Tim Hortons starving. Stopped in after an appointment as me ordered 2 farmers wraps with sausage and a large coffee. We scanned the coupon on the app and the cashier hands my son a coffee and one wrap. I said I'm sorry but we ordered 2 wraps. The woman says "well I only entered one". She says do you want another one? I said yes but my coupon was for 2 wraps. She says "well I can't do anything for another half hour" I said so you're going to give me a refund, she says yep takes my food back from me which I already received and I leave with nothing. Complete waste...