I have refused to go to this Subway since the start of the pandemic. The owners are anti-mask losers who have no regard for Public Health measures whatsoever. 6 kids come in without a mask? Too bad so sad, they don't care. The owner, Darrell, and his kids have decided to be a nuisance to local businesses, storming in without masks, failing to adhere to public guidelines, and disrespectful to staff when they ask if they have a mask. Like the immature person he is he has taken his personal opinions to his store and has decided to ignore the existence of covid and public health measures. The workers are nice but encouraged by the owners not to care about mask mandates. When I went here before the pandemic their subs were good and I went here a lot, but with how things have been I despise even walking in. This store and it's owners need to forget about their personal opinions and REPRESENT THE BUSINESS CHAIN, NOT THEMSELVES! I've driven to Sarnia instead of eating here, that's how much I hate the owners and...
Read moreNo music playing on this occasion, and with 6+ people in the restaurant with no music, the silence is deafening. It’s the lunch rush but they only have one employee making the sandwiches, and they take 5 minutes to complete each sub. He’s doing his best, but he should have at least one other person with him to help get the orders out.
This is more of a critique for the company, since I know the employees are told to be stingy with the toppings, but if I order a veggie sub, and there’s more bread than veggies, it’s not a veggie sub. If they can’t stand up to the fullness of the menu images, without being filled to the brim with lettuce to hide the fact they only put 4 slices of green peppers on it, then...
Read moreI had a fantastic experience at Subway Bright’s Grove! The staff were super friendly, welcoming, and patient while I decided on my order — they really went above and beyond to make sure everything was perfect. The sandwiches were fresh, well-prepared, and packed with flavor — you can really taste the quality of the ingredients.
The store itself is always clean, bright, and inviting, with a nice, relaxed atmosphere that makes it a pleasant spot to grab a quick meal or sit down for lunch. You can tell the team takes pride in keeping everything tidy and running smoothly.
Overall, excellent service, great food, and a comfortable environment — definitely one of the best Subway locations I’ve visited....
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