After hearing bad reviews from other people but having never experienced this myself, I thought it was a good idea for my husband, myself and our baby to go to lighthouse pub for lunch on a Wednesday afternoon... I was wrong. We were quickly ushered through the busy pub to the “kids section”. We sat ourselves and then watched as a poor lone waitress tended to the entire area (Probably 7-9 occupied tables, including a couple parties greater than 5 people). After a few minutes she rushed over to us apologized for the wait and delivered menus and shot-glass size glasses of ice water. We then sat for 15 minutes watching her run around the “kids section” bussing tables, taking orders, and refilling water. We watched other people have to walk to her and place drink orders and there were several other parties that had arrived prior to us still without food. After 15 mins of watching this poor girl be run off her feet and no other staff in sight, we decided to leave. Out of the “kids section” there were several other staff members and we approached someone who looked to have a bit of a leadership role to question why this girl was working the entire section alone and why service was so poor. The staff member then began arguing with us, telling us that she “has 7-9 of her own tables to worry about and if she can’t handle it, she should be asking for help”. Anyways, safe to say this place is very poorly managed and staffing levels are atrocious. We will never be going back to Lighthouse Pub. Sad to see such a beautiful view go to waste on such a dysfunctional...
Read moreThe rudest bar/ pub in Canada. Happy hour closed at 5. We had 3 minutes to order. Our waitress told us to order at the bar. Damian, a overly tattooed waitress (with possible signs of pigment toxicity to account for the rudness- just kidding) told us we had to order from our server. We told her happy hour was about to expire and 2 waitresses said to order at the bar, she said she didn't care and refused to give us happy hour prices. I asked to speak with the manager, and she told us she was the supervisor. We left. The menu didn't look so great, so I don't think we missed anything. Not recommended!!!!
See from another reviewer: I never leave reviews as I’m in this industry and I understand sometimes we get busy. However, I went in for a quick drink while I waited for my ride. I was there for at least 20 minutes if not a half hour without seeing a server. I had a host drop off a menu at my table and I tried to order a drink to which I was told my server would be right over. I had two different servers look directly at me and make eye contact. When I was finally approached by a server my phone rang and my ride was there. So disappointed because I was so looking forward to having a quick drink on the patio over looking the beautiful water. My first time ever on the Sunshine Coast and I’m disappointed for this pub owner that his staff clearly isn’t working as a team. Leaving a review so he can hopefully remind them all how important communication is...
Read moreHello, I was just at your place with my girlfriend, as we came to Sechelt for a few days as a trip. Our first day here and we chose your establishment for our first choice to eat. We arrived and there was no podium to let us know to wait for a server, so we sat ourselves as we saw other people doing as well. We waited about 10 minutes before we got up and grabbed a menu off the server table and had to track down a waitress in the area. We asked her who our waitress was and she said she wasn't sure, but if it was her she'll put in the order and if it was another waitress she'll get them to put it in. We got our drinks right away and then we waited 40 minutes with no information from our server and no indication if our food was even coming. We ended up putting some cash on the table for our drinks and just left. This is the worst experience I've ever had at any sort of establishment. I'm not talking just restaurants... any establishment I have ever been to in my life. My girlfriend and I felt both neglected and extremely disappointed. Not only was the server not interested when we flagged her down, but it seemed the same when we waited 40 minutes for nothing to show up. I'm pretty sure she didn't even put in the order and that it was never coming. It doesn't take 40 minutes to make beef dip and a chicken wrap. No matter how busy a business is. I'd honestly rate this experience as a 0/10. You can achieve a rating of 1 by just saying 'Hi'...
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