Belle's Cafe — Restaurant in Surrey

Went yesterday and am still in shock at how terrible I was treated. Like a second class citizen was made to feel embarrassed and with no voice. My friend and I came in. She ordered first with an oat milk London fog. I ordered and asked specifically for a whole milk London fog. When I received the drinks i was told both were oat milk. I let them know I had ordered whole milk. The older lady came with my soup and said it was oat milk and that she "heard oat milk and that's it" and walked away. I did not order with her nor did she even address me, she only talked to the guy, like I did not exist. It was so rude and unexpected that even the guy apologized and said that he had no power over anything there. What would have happened if I was allergic? I wasn't even going to complain and oat milk costs extra. I've seen them be rude to customers before and mess up others orders but this is the first and last time for Belle's to be rude to me. It has to be especially terrible if your own, younger staff apologize for the behavior of the senior staff behavior. This lady has no business being in...

BEAUTIFUL NEW LOCATION, LARGE PATIO, SPACIOUS INTERIOR, GOOD FOOD & DRINKS. NO CHANGE TABLE IN THE BATHROOM.

Belle's has now opened a new and updated cafe just next door where the restaurant was and let me say, the place feels so homey! It's like you just walk in and a weight falls off your shoulders. The atmosphere is very open and light, the decor is gorgeous, and there is seating for small and larger parties with a private meeting room for business meetings or groups. The service was fast and friendly. There were staff on site who were aware of their ingredients for anyone with food preferences or allergies. I had the chicken noodle soup and I would definitely call it comfort food. Only note for me is that there wasn't a change station in either bathroom so I had to sit on the floor to change a diaper. Hopefully a change station is added into at least one bathroom. I would...

So glad we found Belle’s. It truly is a gem. We’d driven by so many times and didn’t even register it was there.

They make really great coffees and iced teas. Dairy free alternatives available.

They have so many homemade treats and some good options gluten free as well. Sadly they don’t currently have any dairy free/vegan AND gluten free so only one of us has been able to try them.

For the gluten + dairy people - the cinnamon bun, strudel and butter tarts come highly recommended!

I love how spacious the place is. A person could definitely hunker down and spend a lot of time enjoying food/drinks to stay.

They also have a nice patio with shade and sun options.

The staff is nice and friendly.

This is a great neighbourhood spot and it’s so nice to support a local and independent business versus the chain coffee shops...