Raunak Indian Cuisine — Restaurant in Surrey

One star because Google is not allowing zero star ... I could say I have been there couple of times ... Ordered pani puri for the first time ... Was spoiled I even have pictures of that .... And I can say that it is not onwers fault ..the staff should be careful of what they are serving .. for the next couple of visits I went there for sweets and no doubt they were good in taste ... Today I went again for sweets and was the worst experience in customer service ... Never ever had such a bad experience before at any place and this was such a dumb experience .. I mean I ordered sweets and I have whole right to calculate about which way will cost me less either by doing per peice or by doing half pound ... Am the one who is paying not the one who is serving ... And the person is arguing with me to the point that her words were that I suggested you that per pound will cost less rather then per peice but you didn't took my advice and now your calculations went wrong ... Now you have to pay per peice only ... Am not going to charge you less ... Mind you... Am the one who is paying no doubt I accept my calculations went wrong but you have no right to behave in this way with the customer .... a suggestion to the owner please check the camera recording of today and you will get knowledge of the whole incident and please tell your staff to bring some respect in their service ...will never be back ... Not because of food but because of service .. spoiled my...

We went to this restaurant in the evening today and ordered Golgappe and Aloo Tikki as appetizers, followed by Kadhai Paneer and Tandoori Rotis for the main course. The appetizers were served first and, while they were decent, they could have been improved in terms of flavor and presentation. However, before we had finished our appetizers, the server abruptly took the dishes away without checking if we were still eating. We were still drinking the Golgappa water, and some Tikki was left on the plate. How unprofessional!!

The main course arrived shortly after. The Kadhai Paneer consisted of only five small pieces of paneer, with a few green and red peppers, and an overwhelmingly watery gravy. The Tandoori Rotis, unfortunately, were undercooked, the inside was raw and tasted like unbaked dough. Despite these issues, we still tried to continue eating, but the raw flavor was really bad. We called the server to told her about it, and she took the rotis back to the kitchen. However, rather than replacing them with fresh ones, they were returned to us slightly more charred but still raw inside. We felt this was an inadequate response to our concerns.

Ultimately, we decided to leave the restaurant without finishing our meal. Despite the disappointing experience, we were still charged $50 for the meal. We came to the restaurant hungry and left unsatisfied, which was quite...

Sorry to say but food taste not good bro, I would be the last person to put a negative review, but this is just so you improve moving forward and do better for yourself.

Multiple items tried, and Taste really needs to improve in all of them.

Also I've got a really bad sore throat the day after eating here, But not sure if it's because of the food or not. Just putting it out there!

PS - replying to your response- you could have left it at that you continue to improve, No need to be defensive- and as for your comments in the reply

1. we did leave some food but really didn't want to since we dont like wasting, IT DOESNT MEAN WE ENJOYED THE FOOD

2. also We didn't wanna say it to your face that the food was actually bad, So I don't understand your assumption that we enjoyed the food when i am mentioning that we didn't.

And I didn't saying anything about service in the review, we appreciate the service, Just not the food taste :)

Learn to take a feedback and not be defensive...