We went to Tai Express about 30 minutes before closing. During our visit, my wife accidentally left her phone in the restroom. When we realized and called the restaurant shortly after, the person who answered was extremely rude—he started yelling that they were closed and abruptly hung up.
The next morning, we went back to check if the phone had been found. The restaurant was closed, but the doors were open, so my wife stepped inside to look. Shockingly, the same person called the police on us.
This was an incredibly unprofessional and disappointing experience. We expected at least a basic level of courtesy and understanding—especially considering we were trying to retrieve lost property. I would not recommend this place based on how we...
Read moreI wish I could give more than 2 stars, but after multiple errors in the food order, I assume they do not really take a look at the comment section. And on top of it, it's been more than a month than I am waiting for a refund or compensarion for food I paid as an extra, but never received. I've been told to be "patient" last month when I send them a second email. This food chain does not care about their customers. They give the silent treatment in hope the customer will tire to wait for their mistakes to...
Read moreWe just ordered from this restaurant.The food was good.However the guy at the counter that who took my order wasn't not nice.He is not approachable at all.Maybe his tired however its not acceptable to give such service to a customer. He dont know how to guide to treat his customers. Better put him on the cooking area and put other person on the counter.This is not my first time to buy in Thai Express restaurant however I'm still confuses with the food.So its normal that will take time for me to...
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