Pho Umami — Restaurant in Thunder Bay

I would do 3.5 if possible, as it wasn’t horrible. The pho broth was pretty tasty, the only disappointment was for the price there was barely any meat. I’m used to pho being loaded especially when you’re getting a mixture of meat types. Lots of noodles. The spring rolls were alright, also stingy on the meat (I didn’t get a photo) but I did appreciate that they split the order in two with two dipping bowls as we split the order and meant we could “double dip” so to speak. The place has a strange atmosphere. It’s very open, and when you walk in it seems like you’re walking into an establishment that is currently under construction. There’s an empty entry way, and you need to walk past it to get to the actual restaurant. It can give the impression it’s not open or there isn’t an active business. Staff was friendly enough. Food arrived with a decent time. I probably won’t return, as I’m not from the area. But it did the trick to soothe my...

Based on the reviews, tonight must have been a really off night for their kitchen. We ordered Pho Tom Yum (with egg), Wonton Soup, Mixed Greens stir fry, and two orders of spring rolls. The Pho was basically all noodles with a bland broth (was supposed to be "sour and spicy"). The wonton soup was "okay", the mixed green stir fry was oily and way overcooked, and the spring rolls were overcooked and therefore very dry (see photo).

To top it off, the plastic containers were not marked as recyclable. The rest of the food was in styrofoam, which is unfortunate but perhaps there's not a lot of options for packaging soups. Most everything ended up in the trash, which made the dinner all the...

First the good; the atmosphere seemed okay, the food didn't take too long to come out. Now what you want to hear - the pho came with cilantro and not basil (she said they "ran out") and no hot peppers (good thing I brought my own). The broth was barely passable, they were very stingy with the beef (for almost 20 bucks a bowl I felt swindled), and they don't have the proper spoons. I know much of this sounds trivial, but it all adds up to a less than enjoyable experience. Who has the word "pho" in their name and not have basil?? Also had the spring rolls, they were...