The Crown & Derby Pub — Restaurant in Town of Bonnyville

Went there once for a drink, while I was outside for a smoke, I got sucker punched and knocked out of the blue by a random I don’t even know. Once I came to, staff did not care or were helpful at all even the security guard. Front desk wouldn’t let us use the phone to call the cops to report an assault, they wouldn’t let us see footage so anyone/ staff could possibly positive ID the guy. Management later called and didn’t seem to care about a dangerous situation happening at the establishment. By the time police showed up to review the video weeks later, they had no clue how to positively Id the guy and were virtually useless just as the staff here were that night. Would never step foot at this place again, staff aren’t looking out for customers and...

Place was decent for it being in bonnyville. Went there for my birthday and went up to the bar and was completely ignored by the bar tender. once I tried to get her attention she scuffed at me and treated me with disrespect. Asked a recommendation for a drink. Says I don’t know? okay… can I get a pina colada? ( I asked this at 10pm) “I put everything away” ummmm ok? Can I get a mojito? “No I don’t have any mint leafs.” Okay? Well what can I get???? “I don’t know can you look at the menu.?” literally the WORST customer service I’ve ever had...

Have tried over half the entrees on the menu so far. Both the food, and the service, are fantastic, second to none! Kudos to this establishment, and in fact, the whole complex, with the Inn and Sandpipers Restaurant being equally as excellent.

Was supposed to be a new review, but tired of fighting Google...just want to add: Keep Christina, she is all around a fantastic waitress, but most importantly, she makes a person feel welcome and appreciated... Christina is an absolutely wonderful person, please please please never...