Ming Star Restaurant Inc — Restaurant in Trent Hills

Called in to place an order, they offer chop suey and chow mein under seperate headers on their menu. Chop suey is made with bean sprouts, chow mein with noodles.

I drove 40 minutes to pick my food up and then 40 minutes home. I open my beef chowmein to find watery bean sprouts with a few peices of beef. I checked my bill, chow mein was selected not chop suey.

Thinking they made a mistake I called them, said that they made a mistake and gave me the wrong order. The lady on the phones says "Oh, I tell them to change it all the time, we make our chowmein with bean sprouts" and proceeds to laugh.

I will not order from this restaurant again and will go to Golden Wok in Trenton instead. I'd rather support an honest buisness than one that knowingly scams their patrons. It's worth the extra 10minute drive.

After checking their reviews they have been doing this for well over 5 years, so obviously they know and are fine tricking their customers.

• response to owner * I did not call for a clarification on ingredients, I called asking about the incorrect order. Your employee clarified saying this happens all the time, she has brought it to your attention and you continue doing it. Then when I asked for a resolution there was none. I was stuck with the food. An apology, a sorry for the inconvenience etc would have went a long way. Terrible customer service and a sneaky...

DONT EAT HERE I GOT FOOD POISONING AND SPENT THE NIGHT IN THE WASHROOM. We attended the Ming star last night. We arrived at approx 6.45 pm. The staff asked if we were there for the buffet. We sat down , ordered our drinks then went to get food. The buffet was basically EMPTY and the food looked like it had been there a long time. We got a few things to start and on the way back to our table i told the staff the buffer needs to be restocked. The girl looked at me like a deer in the headlights. We quickly finished the few things we were able to get the first time. We headed back up and nothing had changed except a few more chicken wings. I then asked the other girl when they were going to fill the buffet . she replied oh we are closing the buffet at 7pm but we will make you what dish you want. I replied I came for the buffet, not a particular item and someone should have said it was closing before we sat down. By the time all this occurred they had allowed 2 other couples to sit down for the buffet of empty containers and they commented it looked like left over night. As I paid I brought it to the servers attention again and she replied ok well I wont charge you for the pop. Then I spent the night in the washroom. I will be calling the...

Called to let them know that I received a container full of bean sprouts when ordering a chicken chow mein. Manager on the phone was unaplogetic and aggressive, her words were that the owners tell her not to talk to anyone who doesnt like the food, she then said I wont come back, I told her she shouldnt assume things because I had no thoughts of not eating there again when I called. Thats all i got was her telling me how much I hate them and how i will never come back again and in the end she actually told me "dont bother coming back we dont want your type here. I have lived in Campbellford for just over a year now and I bought food from them about 6 times before this and I will never spend a cent on their business , plenty of polite businesses in Campbellford that coo...