Prospect Point Café — Restaurant in Vancouver

We had visitors in town and saw this restaurant while visiting Stanley park. The restaurant looked very clean and presentable for a nice sit down lunch, so we decided to grab some food there. However there were many let downs during my lunch. I first asked if they had heated patio, and was told they did, but the waitress brought us to a section on the patio that did not have a heat lamp. They didn't have enough heat lamps to cover all the seats. The menu selection was okay - not a lot of choices but that's okay as they had the menu outside by the entrance so I was not upset about this. We ordered our food and had some more negative experience. First we saw there's wifi called pp_guest, but it asked us to login to Facebook. That's very personal. It also had alternate login with a code. I asked the waitress what the code was and was told they did not have wifi. When they gave us the cultinery, it was with paper napkins, not cloth napkins. For the nice settings and decors I was expecting cloth napkin.

One of the plates was not clean. Food itself is not bad. The fries and onion rings were amazing. However the beef in my burger was a bit dry.

During course of meal our waitress did not come back to check and ask how things were. She also was not friendly (just took our orders, no smiles). I think our experience would have been a lot better had waitress been better trained to get us a heated spot, answer wifi information correctly, and at least attempted to be more hospitable.

I have to say the manager on duty was good though. When we are about done, he did came by and ask if we need a heat lamp and how everything was. Since I was almost done I just said we are okay.

Overall descent food, poor service, nice ambient and decors, and would really benefit from better...

okay this place was amazing it was so beautiful it's not like your typical park. Again I've said this a few times I'm a dumb American who's used to big open fields and playgrounds and Park benches for parks. This wasn't like that at the top or we were at for this picture it was very much a foresee kind of trail kind of place to go and you could overlook the water and lionsgate bridge and see the different boats which was amazing. Then you could drive this way and you go down to a beach or that way and go to aquarium or this way and go to some totem poles or even over there where there was open fields and playgrounds like this dumb American is used to. But this little guy this little black squirrel was such a little ham! He was so cute and he let me get real close to him so I could take a picture posing and looking all studly like before I went off to go do my own thing. I will definitely be back to Stanley Park is beautiful the gift shop the girls in there were just so incredibly sweet. I get so worried on these things because I tell you what Vancouver and everything that's in it is just breathtaking and I really am grateful that I was able to visit your fantastic City I can't wait till I'm back there. Hopefully soon because you guys are phenomenal. This park is pristine and gorgeous and it's the most beautiful park I've ever...

My family started doing the Prospect Point cycle during the pandemic and we made this a regular stop for ice cream, food or a beer and coffee. It was a great activity with the family and the break in the middle at the cafe pushed us on, we even bought some clothes in the attached store and we were happy to support a local business.

When one driving lane opened up we happy to share as the park should be for all. But one time, myself and my wife went in, not wearing any obvious cycling gear, the man who showed us to our seats gave out about the cycle lane, not knowing the only reason we were there was BECAUSE of the cycle lane. After that we noticed signs up on the doors that blamed all their business problems on the cycle lanes, even though restaurants ALL OVER the province were suffering because of the severe economic realities. It was a strange business choice to blame all their woes on cyclists instead of making any effort to reach out to new customers like us. Now they have their way and the cycle lane is gone and my family don't feel safe on the road so we no longer do prospect point. And now when I cycle in the park, I take my money to more cycle-friendly businesses.

I genuinely hope your business does well in this upcoming season but unfortunately you have lost one family of...