McDonald's — Restaurant in Welland

During my recent visit to McDonald's, I encountered a disappointing situation that left a bitter taste in my mouth. Upon ordering a drink, I was shocked to discover that the cup was filled to the brim with ice, leaving barely any room for the actual beverage. When I raised this concern with the associate, I was met with a rude and dismissive attitude.

To my dismay, the associate informed me that the owner had instructed them to pack the cups with ice to the top, regardless of the inconvenience it may cause to the customers. Furthermore, the associate had the audacity to claim that we were lucky the cup was not completely filled with ice, as if we should be grateful for receiving even a fraction of the drink we paid for.

This lack of consideration for customer satisfaction and the dismissive response to a legitimate complaint was truly disheartening. It is unacceptable for a well-known establishment like McDonald's to prioritize cost-cutting measures over providing a pleasant dining experience for its patrons.

I urge McDonald's to revisit their policies and ensure that customers are not shortchanged or mistreated in such a manner. A little empathy and respect can go a long way in fostering customer loyalty and goodwill. In light of this disappointing encounter, I am compelled to reconsider my patronage of McDonald's...

yet again i must leave a review on this not so shocking failure of a mcdonald’s. my mother usually gets happy meals that way she can eat it all and not feel guilty about not finishing her meal. so today when she got her happy meal i saw the minecraft toy and thought it was cool so i went to check it out only to find this gnarly looking orange millipede in the toy. never again will i EVER eat at this mcdonald’s and same goes for my family and friends. i hope others realize this location isn’t good for your health and i don’t mean the quality of the food i mean the cleanliness of the workers, it is disgusting what i see in the reviews and have seen myself regarding this location. this place needs a major health and...

It's a McDonald's, inside a Walmart. It's not a mystery. You know what you're getting with both brands.

We had breakfast, it was edible, it was cheapish, what else do you expect? My only recommendation is to avoid the pineapple. Super "chemical" aftertaste which I DID expect, ordering fruit from McDonald's is always going to be tragic.

The store was clean, staff was pleasant... But really... It's a McWalmart, if you want fine dining, this is not your place.

But if you want something quick to shove down your gullet before you spend your hard earned dollars grabbing groceries. It's a good option. Especially if what you want, is...