The Rex Hotel — Restaurant in Welland

I'll start by apologizing to all those diehard Rex fans out there; I know there's many... unfortunately, I'm just not one of them. My experiences over the last 20 years, have consistently been disappointing, and tonight was no exception. We arrived before the dinner rush, waitress was lovely, took our order quickly. My husband ordered a roast beef sandwich, and was told they'd run out so he ordered veal parm instead and I ordered chicken parm. Sandwiches arrived with burned french fries. The alfredo pasta we also ordered arrived in (soupy) alfredo sauce; worse, you could count the pasta pieces... there were so few. I had to split my sandwich with my son as the pasta was no where near what any restaurant should be serving whether for lunch or dinner. We also ordered a small pizza, which was average at best. Finally, we looked over at the next table, who were seated shortly after us, and happily dining on (lol) roast beef sandwiches! Then... we waited, and waited & waited for our waitress to return, but by then the place was hopping and her attentions were elsewhere... so my husband went over to the cashier (without a bill) to pay, so that we could leave. Chalk up another disappointing (dining) experience at the Rex. As a Wellender, I'm all about supporting our communities business establishments, and, given this place is a Welland staple, I do try to be a good sport when it's suggested we dine at the Rex, and honestly, I do go in with a positive attitude, thinking, this time it'll be great... but it never is. It just doesn't fail to disappoint, each and...

Took my family here for the first time only because my son found a Rex receipt in a parking lot. He looked what they purchased and wanted the exact same thing. Six slice pizza and ten wings (We would not allow the beer or the vodka 😁)

The outside looks kinda rough, so when we saw the nice inside, it was a pleasant surprise. The dining area looks clean and well kept. Tables were clean. Floors were clean. Bathroom, may be clean, but looks a little scary. The smell was not very good, even for a bathroom .

Our waitress was very nice, very kind, very accommodating. She helped my son with his choices, very well. She could have checked on us a little more through the evening, but not a huge deal.

The food was pretty darn good. My son opined "I see why you guys are famous for your pizza. The Rex Burger was pretty good as well. My son was not a fan of the chicken wings, but he's happy he mimic'd the receipt. It was also his first time eating chicken wings, so he didn't know what to expect.

Overall, for the low reputation the Rex sometimes gets, I don't see it. It's still a must...

Give it a zero if i could. Really weird experience; walked in; waited several minutes; waitress came over and said they had no seats available. My husband said there’s a table for two right behind us. The waitress said you could sit there if you want but I’m not sure when anybody would be able to help you. Wait what? someone else came by and said we could sit at the bar. Then a different waitress came by and said there’s no room at the bar. There was. We actually stood there, dumbfounded and turned around and left. Been going here for thirty years and guess what? Won’t be going again. In my 57 years of being alive this has never happened to me - it was very, very bizarre. They also had a patio with tables set up in the parking lot that had every table available and at least three waitresses. Obviously don’t need or want our...