Tim Hortons — Restaurant in Welland

It's Tim Hortons, let's get down off of our high horse (aka Escalade or sub in any unnecessarily oversized or priced SUV) and adjust our snooty downcast glare for a sec. It's just hilarious seeing people review anything so poorly (2 or less) like their reviews are so critical they're going to be spotted by someone in the upper echelon of General Critics, and be ostracized for their overtly positive review and then cast out of the running for the short list 📃 of approval for next year's 🎉General Critics Apprenti.... Ya there's no such thing as a "General" Critic" because critics have to specialize in something first, to even be chosen as a critic. Wake up, you don't specialize in 99% of the things you're asked to review, it's Google Reviews, no one cares about your super critical opinions - in "General" on anything, really. It's likely why you have no friends, err I mean if you do they don't ask you for your opinion on anything because you tend to "General"ly hate everything. Cheer up, at least you can now identify the issue, step two is...

I recently visited the Tim Hortons location in Welland and it was hands down the worst experience I've had in a long time. To start, the drive-thru service was incredibly slow and it took several minutes just to place my order. When I finally received my food, I was extremely disappointed to be told that the snacks I had ordered were not available and that they would be replacing them with more donuts.

This was unacceptable and showed a complete lack of attention to customer service. I was extremely disappointed and felt as though my time and money had been wasted. The staff seemed uninterested in helping to rectify the situation, which only added to my frustration.

I will not be returning to this Tim Hortons location and would not recommend it to anyone. There are many other options available in the area and I suggest choosing one of them instead. This experience was a complete waste of time and money and I would not wish it upon...

Well when I was there the first thing noticed was FLYS. They were EVERYWHERE!!!. I'm not talking like a couple. There were flys on the counter, in the glass, in the tables in the bathroom. It was out of control. Then the next thing I noticed was how long it took to get some service. Normally they take your money rite away than make you wait. I didn't even get a "We'll be right with you sir" or anything. But the 4 of them did great at handing coffees out the window. I counted probably 3 cars a donut and 5 coffees before I was seen. About another 5 before my order was taken. I get when places get busy but this was LAZY. After I placed my order rite back to the window to get more coffees. Finally after 12 minutes I got an icecap. Then timbits. Then the Sammy took a little bit of time still. Wasn't the best Timmies...