They may as well not even have a drive-thru. They don't even answer it most of the time. I've gone there a good few times in the middle of the day when they're open and sat in their drive-thru waiting for someone to take my order, I'd wait a good 5 to 10 minutes and no answer.
I once caught them running off and hiding in the back as I pulled up once to order. Out of spite, I sat there for 20 minutes waiting, and no one took my order.
The couple of times I've actually been able to make my order, I've had to sit there for half an hour waiting for my sub. They're never busy, and then I make an attempt at the drive-thru either, so the long wait times make absolutely no sense.
I avoid this subway now, I've completely given up trying to order food at this location, if you're only stopping for gas and food, just go inside to the gas station or go to tims, because if you want subway you'll be...
Read moreAbsolutely horrible service. I ordered online, i payed for extra cheese and barely got any cheese. Then i also ordered cookies and when i pulled out of the drivethru and opened my bag there was no cookies so i went back in the drivethru and the server said “yeah we don’t have the cookies you ordered” and she didn’t even tell me when i went through the first time and also refused to give me a refund for the cookies. Also she never spoke to us at the window at all just throw the bag at us and closed the window again.
Also another time I went to the drivethru and ordered the footlong nachos and the same worker told me that they were discontinued and the next day i called and they said that they were in fact not discontinued.
Absolutely ridiculous service and most time the subs are...
Read moreWent in drivethru placed order, went to window waited 15 minutes, honked horn no response, Backed up to intercom and asked about sub, misses says”I forgot”. How can you forget an order when there was nobody in restaurant. Went back to window, still no sub, I decide to go in and she says” here you go, no charge”. I placed an order and was capable of paying for order, not to be forgotten. WORST SERVICE EVER!! Couldn’t and can’t believe it. Mixing up an order is one thing, but to place it and be “forgotten”, that’s...
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