A staff yelled at my kid saying his swimwear "wasn’t swimwear" without even checking. I showed them my Taobao receipt to prove it was real swimwear, but they didn’t apologize.
Then they forced my kid to switch to their hotel towels while he was already using our own clean towel, and stopped me FOUR TIMES to check my room number like I was some criminal. And the attitude was so rude I kept answering but they never explained why. When I demanded a reason, they just apologized and noting.
These people treat guests like trash. If you actually want to enjoy your vacation, DO NOT BOOK HERE. Worst hotel...
Read more適合喜歡陽光與海灘的,確實非常正,室內泳池夠深夠大,室外泳池也非常廣闊好游,私人沙灘更加係無敵,游水配套完善。不過額外設施就失修,例如按摩池、蒸氣室、桑拿室。房間非常大整潔舒適,冷氣充足,露台景觀又係無敵,不過房間嘅電話失靈不能互通,房間間隔玻璃能睇通浴室廁所,附設紗簾不能完全遮蔽,有兩條好大空隙,普通朋友同房就非常不方便。定位是家庭客多的自由自然度假酒店,沒有商務酒店那種富麗堂皇賓至如歸的感覺。自助早餐自助晚餐質素一般,可以接受,要有的都有,最好食係燒蠔,任飲紅酒白酒啤酒果汁汽水,但平日都人頭湧湧,幸好服務員非常勤快,收碟速度快,翻枱速度快,有禮貌有秩序。
前台服務員會在能力範圍內,盡力為你安排最好的房間。我們的是低樓層,但正中間近升降機,方便老人家。不過退房後過了整個星期都未獲撤銷信用卡按金授權。扶老攜幼不建議坐地鐵,地鐵站步行去酒店有一段距離。星期日以為沙...
Read moreEs una maravilla de hotel . Con todas las comodidades . Buen servicio con todas las atenciones al visitante.
Hoy día 31 de Mayo hemos comido en el restaurante de este hotel y una maravilla. La comida de gran calidad y muy bien elaborada . Para las familias es el sitio adecuado por todas las actividades que organizan y especialmente...
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