The Waterline Restaurant and Outrigger Beach Bar — Restaurant in Arorangi

We booked a table for dinner on "Tuesday" night at 5.00pm, and arrived just before 5.00pm.

We were advised that service could not start until 5.00 pm this was not an issue, and we were seated in an excellent position to see the sunset.

We waited until around 5.30 plus, before anyone came to take our drinks order, and then another 10 to 15 minutes for the drinks to arrive, some 45 minutes after we first arrived.

Note:- we were the only patrons there at the time.

We ordered our drinks, and then after another long period of time waited for some person to take our meal order.

We ordered off the menu "Salt and Black Pepper calamari" to share, "Asian Sizzling chicken", and "New Zealand rib eye steak", medium "no blood"!

This person came back at least 10 minutes later to check what sauce my wife wanted on her steak, he also said medium to rare, we confirmed the red wine jus sauce, and repeated, medium no blood.

The guy then came back a few minutes later to advise us that the chef just forgot to order any steak for tonights menu.

A restarant has rib eye steak as a highlighted option on their menu, and then the chef just forgets to order it, and in the middle of the week.

What sort of restarant is this?

We then re-ordered and confirmed our meals, and when they finally arrived the meals were good.

The calamari was basic, a little undercooked, and not in the same class as that provided by Beluga.

The other meals were good, and well prepared.

You have to wonder what sort of restarant can operate this way, it gets worse, or at least they tried it on, read on.

To top this off, when we went to pay the bill, they tried to charge us for the nonexistent steak, a discussion...

With hanging glass buoys, a cat snoozing on the railing and a haphazard feel to the wooden decking, The Waterline Restaurant & Bar has all the makings of a nautical bar. While the environment has you expecting sun-weathered sea dogs telling tall tales of the one that got away as they nurse cups of sailor’s grog, the reality is lots of Kiwi families with noisy, young children. The kids keep running up and down the stairs to the beach, where there seems to be a large pile of rubbish positioned right in front of the restaurant, perhaps to burn off in a future bonfire.

Taking a deep breath, I ordered some garlic bread (NZ$10) that arrived dry and crusty with a pot of garlic aioli that made it work. In the libations I tried to respond to the architecture with a Dark & Stormy (NZ$14) but it looked and drank like the weather was mildly inclement. The catch of the day (NZ$36) proved to be rock cod. Flaking nicely into creamy, white curls when touched with a fork, it was enjoyable against stiff potato mash that made me think of Deb Instant Mashed Potato, and an eclectic medley of local vegetables sautéed with the odd wedge of tinned pineapple. It actually wasn’t a bad dish, though priced as fine dining when the experience was...

I drove away from this restaurant trying to think of a worse meal i have had at any other restaurant in my life.... i am very sorry but i could not. I ordered the beef curry (very spicy), but it was tough, full of gristle, bland and the sauce was thin and watery. I could not finish it. It also should have come with roti and a papadam, which it did not.... (pic attached). I also ordered the special for my entree which was three pieces of sashimi for $25 with soy sauce and 4 spots of wasabi. This was overpriced for this. Another family member had the fish of the day which she could not finish because it was over-cooked. Another family member had the Fish and Prawn Tempura which was 3 prawns and 3 nibbles of fish all coated in a tempura batter, which the batter was soggy on all pieces. Only one of our table liked their meal, they had soup for entree and ribs for their main. We definitely did not want to try our luck with any desserts. The location was very nice, right on the beach. Our waitress said they see whales a lot from here. She was a very nice person. It was the food that was severely...